Chevrolet 112
Medford, NY
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16 Equinox lt awd The dealership was extremely easy going with the buying experience. Three lots of looking at equinox's and finally found the right one. The lease cont The dealership was extremely easy going with the buying experience. Three lots of looking at equinox's and finally found the right one. The lease contract was clearly explained. More
GREAT DEAL FROM KEVIN BEYER!!! HE TRUELY WAS VERY PROFESSIONAL. FROM TALKING TO US WHEN WE CAME IN BEFORE THE STORE CLOSED, AND TO THE ADDITIONAL DAY TO PI DEAL FROM KEVIN BEYER!!! HE TRUELY WAS VERY PROFESSIONAL. FROM TALKING TO US WHEN WE CAME IN BEFORE THE STORE CLOSED, AND TO THE ADDITIONAL DAY TO PICK OUT WHAT WE WANTED. EVEN PICKUP UP THE TRUCK, EVERYTHING GOOD. More
Horrible Customer Service. Borderline fraud! Save yourself from frustration and stay clear of this dealer. The sales process was fine, but the customer service after the sale was horrible. Their Save yourself from frustration and stay clear of this dealer. The sales process was fine, but the customer service after the sale was horrible. Their actions bordered on fraud. I purchased a $2,000 extended warranty on the car only to learn that it wasn’t valid. Even though the insurer of the warranty returned the premium to Chevy112, they dragged out returning the money to me. After over 3 months and 25+ phone calls, I had to drive 3 hours each way to get my refund in person. Todd from the Finance Dept was absolutely useless. This may have been the worst customer service experience I’ve had in my entire life. More
Badly done Walk in I tell them the car I want to look at they tell me it won't work cause I'm financing the car bank won't give it to me then they say it has to Walk in I tell them the car I want to look at they tell me it won't work cause I'm financing the car bank won't give it to me then they say it has to be under a certain miles I think less than 50000 for bank to go along and up to a 2012 and less so we pick one he says it won't work and comes back with another excuse this back and forth goes on for a while finally they have one in the detail spot so we drive there it was dirty but I liked it so I said yes go back to Chevy they say you got it write it won't work keep in mind it's my first time I'm with my wife and my son that's autistic and the back and forth is driving him and I also bonkers then they say they got one for me which is the one the dealer drove me in to the detail place I should've just left the had no freon so ac came out hot the car had no antifreeze so I had to put some the speakers are blown and the power steering is making a noise and locking up and now my back driver side window is going down but it won't go up when u press the back window switch but if I use the driver side switch it works I have a 2010 Chevy traverse and it only been 2 months stay away also I look online and the power steering and driver side back door switch problem is happening to a lot of people I think they knew this and wonted to get rid of the car I also blame myself for trusting More
Sales Manager Unprofessional and Rude, AVOID THIS DEALER Went in to purchase a Tahoe and was yelled at by a very rude Sales Manager. We spent over two hours at the dealership and worked out a deal for a Went in to purchase a Tahoe and was yelled at by a very rude Sales Manager. We spent over two hours at the dealership and worked out a deal for a new Tahoe, We had already agreed to the price and the trade in value for the deal, when we were going to leave a deposit we questioned the $75 "document charge" and the Sales Manager Exploded on us yelling and saying he did not want to do business with us. After that, we asked for a refund (which no-one in the dealership could process) and walked out. Very unprofessional and mismanaged dealership, DO NOT GO HERE. More
could not align my pick up Took 95 gmc pick up in for alignment on July 17,2015.Job was not done. They said 2 mechanics called in sick. Brought truck home. Brought truck back Ju Took 95 gmc pick up in for alignment on July 17,2015.Job was not done. They said 2 mechanics called in sick. Brought truck home. Brought truck back July 21 received call 5pm, said could not get alignment right had to do a knockout. Agreed on price said would do truck in morning. Called back at 10 am to see where truck was at. Called all day...never received call back. Finally spoke to someone at 2:00,told me they did not have the experience to do this kind of work. bring it somewhere else. How sad is that a certified Chevy dealer could not align a 95 Chevy pick up truck. Service department are very rude! Would never recommend this Dealer ship to anyone! More
Worst Service Ever Brought my vehicle for a battery gauge issue. Gauge was reading almost 15 then would drop as low as 11 while driving they told me everything was fine Brought my vehicle for a battery gauge issue. Gauge was reading almost 15 then would drop as low as 11 while driving they told me everything was fine but when I spoke to them they were telling me that was normal and they didn't put any mats down on my floor when they test drove it and I had mud all over the floor my truck looked like that were animals walking all over the outside of it and I had grease on the outside of my fender.when I called they were very nasty and they hung up on me.very professional right.I would not recommend anyone to buy or have there car serviced there. More
sold me a lemon My gmc acadia had a rotted muffler, water in rear tailght(which they told me was normal..jerks)..Todd the used car dealer knew the driver door was bro My gmc acadia had a rotted muffler, water in rear tailght(which they told me was normal..jerks)..Todd the used car dealer knew the driver door was broken. He told me if I didnt want a car with problems I should have bought a new one. I bought tge truck for 19,000. They financed me at 4.9% which is high as heck seeming I have stellar credit. I will be refinancing in 6mths. They refused all work but the door. I tried to speak with owner who never bothered to call me back. Made a claim with nys dmv regulator and BBB. More
Incompentant So I brought my used Chevy Silverado Duramax Diesel to Chevy after being ripped off by the Used car dealer who sold it o me and the repair shop the de So I brought my used Chevy Silverado Duramax Diesel to Chevy after being ripped off by the Used car dealer who sold it o me and the repair shop the dealer utilizes. The truck had bad fuel injectors and the first repair shop only repaired one injector while the protocol is to repair all 8. Long story short Chevy called me in and said the truck was so rusted that the technician 'broke the glow plugs off' causing now the repair job to increase from a $9,500 dollar job to a $17,000 job. I know nothing about Diesels but know that I drove a truck in for a repair and had to tow it out of the shop and pay 1200$ for full diagnostics which I later found out, if the technician had used a proper technique they would not have BROKEN off the glow plugs causing much more damage which I could not afford to fix. I ended up taking the truck to a very nice professional in Riverhead who specializes in Duramax Diesel and who was shocked at the 'broken' glow plugs - total incompetance. When I asked Matty why he had not informed me ahead of time of the total cost of a full diagnositics of what was now 'broken' would cost- he changed the subject by stating that he gave me a 'loaner' car for free. Hmmm. A loaner is a loaner, not a rental. When I stated that a loaner is called a loaner becausee it is no charge, he stated that Chevy does not give loaner cars due to they are not a high end shop. Interesting as there was a big sign in the car that said 'loaner'. More
Liars. Was told I could not qualify for a better Liars. Was told I could not qualify for a better financing rate because the car I was buying wasn't brand new. My credit score is 730. Finance guy Liars. Was told I could not qualify for a better financing rate because the car I was buying wasn't brand new. My credit score is 730. Finance guy signed me at 6+%. I shouldn't have signed, but we needed a car badly (they knew this). Called my bank and refinanced the car as soon as I got the title... 2.2%. Dishonest, bullsh***rs, liars. Do your homework and finance elsewhere. More