Cherry Hill Nissan
Cherry Hill, NJ
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83 Reviews of Cherry Hill Nissan
Unethical & Rude Sales Manager! This dealership is quick to give you a deal but absolutely HORRENDOUS with providing customer service!! We have had one bad experience after another a This dealership is quick to give you a deal but absolutely HORRENDOUS with providing customer service!! We have had one bad experience after another and no one takes accountability. Eddie, the sales manager, is quick to provide an excuse too- very unprofessional and completely unethical! Rest assured we won't be going back to Cherry Hill Nissan in the future. Do yourselves a favor and if you’re interested in a Nissan go elsewhere where they actually strive to make things right and put customer service at the forefront. Very disappointed in the customer service and service department!! More
Initial experience not overall pleasant Overall experience not happy but will provide updates review after having issues rectified. Still trying to have dealership work out issues that were Overall experience not happy but will provide updates review after having issues rectified. Still trying to have dealership work out issues that were not noted during initial sale. More
Horrible car buying experience... AVOID THIS DEALER ASAP Where to start with this horrible place?? AVOID CHERRY HILL NISSAN!!! They were caught straight lying multiple times! Here is our experience summari Where to start with this horrible place?? AVOID CHERRY HILL NISSAN!!! They were caught straight lying multiple times! Here is our experience summarized. 1st While we were waiting for 2 hours to find out our payment, we just heard that the car was sold to someone else while we were still there interested in it.. 2nd They will make you stay there with false time waiting periods. We went at 2.30, was ready by leave by 4 because they sold the car we were interested. They kept us there to 9.30 pm (because they were working on such a new great deal) 3. We financed a brand new car. But they charged $1,300 extra for warranty. 4. Lied that our finance company rejected us, when there were multiple calls that decision was pending. 5. Paperwork was done on Saturday but somehow by Monday decision was made and we were rejected?? Finance company said they need 4-5 business days to decide. They still needed more documents. 4. Contract said we had to keep the car for business 10 days in order to get financing ready or return the car after, they said it doesn’t say that anywhere. 5. They called excessively from early mornings to late nights to get the car there ASAP, from office but also their personal numbers. 6. We got a lawyer, she said Cherry Hill Nissan had many lawsuits against them. They are horrible and just return the car. The staff we dealt with, Especially Eddie the Manager is ignorant, a bully, scammer. Why are the still in business?? I’ve bought many cars but I would rather pay to buy a car blindfolded in an auction then from Cherry Hill Nissan. Avoid this place, I’m happy we returned the car because won’t need to ever step foot on that place. I will put this review on any website I come across with. They treated us like we were stupid, wanting us not to believe what we were reading or hearing from our finance company. More
Not a good time Schedule a repair a mere week ahead of time, requesting that they have the right part. They forgot to order it. No apologies. And then an oil chang Schedule a repair a mere week ahead of time, requesting that they have the right part. They forgot to order it. No apologies. And then an oil change that took 2 hours. Thanks Nissan! I am a fool. I need to learn how to fix my own cars ...! More
Miss guide I call Cherry Hill Nissan dealer for cargo van on phone the girl says they have in stock, when I visit next business day to dealer they says they don' I call Cherry Hill Nissan dealer for cargo van on phone the girl says they have in stock, when I visit next business day to dealer they says they don't have in stock. More
The whole experience was positive! It was very easy to work with the sales team. They were very knowledgeable on all of their vehicles. I would buy from them again. work with the sales team. They were very knowledgeable on all of their vehicles. I would buy from them again. More
This dealership by far is the best dealer I have worked with. They truly are motivated to work with you in price and are willing to do what ever it takes for you to drive off their lot in a Nissan. From with. They truly are motivated to work with you in price and are willing to do what ever it takes for you to drive off their lot in a Nissan. From start to finish, including flowers for my wife on delivery day these folks are at the top of their game. More
I accompanied my mother to Nissan Cherry Hill to purchase a new car. Rich was our salesman, and John was the Sales Manager. Both were friendly, professional, and didn't play any games. She got the car tha a new car. Rich was our salesman, and John was the Sales Manager. Both were friendly, professional, and didn't play any games. She got the car that she wanted at the price that she wanted. The staff was so great, that I purchased the same car from them a few days later. I had first gone to another dealer, in my area, and was not happy at all. My mom lives 90 miles away from me, and it was worth the trip to deal with Cherry Hill Nissan. I would recommend to anyone that they go to Cherry Hill Nissan first, because they will make purchasing a car an enjoyable experience. More
I bought 2 cars from this dealership in the past year. Every time I go in there, I get great customer service. Everyone is so friendly and accommodating. My salesman Bill was the best. He was very knowle Every time I go in there, I get great customer service. Everyone is so friendly and accommodating. My salesman Bill was the best. He was very knowledgeable about the cars and was genuinely concerned that I find the right car for me. He wasn't pushy and he didn't try and sell me on something I didn't really want. It was all about me and how he could help me. That's very rare in this business. I would definitely recommend this dealership to anyone looking to buy a new or used vehicle. More
I will ONLY go to Cherry Hill Nissan and work with John Dillenbeck, Sr Manager, he has always treated me as if he has known me for 20 years, remembers who I am when I come in and calls me by my first name Dillenbeck, Sr Manager, he has always treated me as if he has known me for 20 years, remembers who I am when I come in and calls me by my first name. That is rare in this business. Before using cherry Hill Nissan I tried other Dealers and they usually make me feel like I am prey in a shark tank. John Dillenbeck is friendly and makes you feel confident that you are making the right choice for you. John Dillenbeck made me feel like family from my very first visit. I will and have recommended to my friends and family. More