Cherry Hill Mitsubishi

My experience started off rough.. and I am still not happy- I called and spoke with Customer Service asking about a specific vehicle.. I was assured the vehicle was there.. and then received another cal happy- I called and spoke with Customer Service asking about a specific vehicle.. I was assured the vehicle was there.. and then received another call back to confirm the accuracy of the internet specialist and that the car was in fact there. once I got there- I asked if I could drive the car before having them pull my credit... they stated that was fine... we went out to drive the car... all for it NOT to be the right car.. nothing about it was the same- including color. the milege was 40k higher and I just felt like it was right.. in a few minutes afterwards, I was told my credit wasn't all that great (I'm wondering how they knew this after I specifically asked them NOT to pull my credit until I found something I liked.. my whole reasoning for the credit is because I have people monitoring my credit report.. so I didn't want it pulled by a bunch of different banks... i was told by my sales person the car dealership only pulls the credit 1 time and sends a link to the banks...... only to find out today, I get an email stating there are 4 NEW NEGATIVE ITEM's on my credit report.. all from the various banks the car dealership requested to get me a loan. I am very disgusted with all the dishonesty and I would not recommed. Everyone at the dealership was nice, but I guess thats the way you have to be to get a sale. Oh. I forgot to mention- the brakes are bad.... taking for inspection soon More

My girlfriend recently purchased a Mitsubishi from this dealer and she and I were both pleased with the overall experience. Our sales rep, Rich K., was easy to deal with overall and was friendly and cordia dealer and she and I were both pleased with the overall experience. Our sales rep, Rich K., was easy to deal with overall and was friendly and cordial. I was pleased overall with the transaction, and my girlfriend is delighted with her car. Overall I would recommend this dealer based on our experience, especially with this particular sales agent Rich K. More

I went back to Cherry Hill Mitsubishi after receiving an Email saying, "We will buy your car back for what you paid." I purchased a 2011 Mitsubishi Lancer RalliArt back in Sep 2011 from Rich and Charlie. Email saying, "We will buy your car back for what you paid." I purchased a 2011 Mitsubishi Lancer RalliArt back in Sep 2011 from Rich and Charlie. They got me out of a crazy 17.9% interest rate and in to a 3.9%. This was my first New car purchase and they were very patent. This time I just wanted to get a lower payment. I traded my 2011 in for a 2012, Same Color and Options. Very easy deal! I walked out with a 0% APR for 72 Months, Lower payment and better warranty. Rich even bought us dinner. While waiting, my wife started looking at the New 2013 Outlander Sport. She already had a 2011 Outlander Sport. I asked if we could work a deal out of the blue. She fell in love with a fully loaded one. We came back the next day in her car and walked out with a 0% APR for 60 months lease, for the same payment we were already paying. It is also worth saying, I was coming from Dover DE. They made sure that they helped out with gas. Very nice of them. If your Military, be sure to say so. This dealership is very Military friendly and will bend over backwards to get you a good deal. More

They held onto my license the entire time and 3 different ppl dealt with me all trying to force me to buy a car. This place sucks. I asked multiple times for my license before i finally told them i felt very ppl dealt with me all trying to force me to buy a car. This place sucks. I asked multiple times for my license before i finally told them i felt very uncomfortable not letting me hold onto. I told them i was not interested in leasing a vehicle and they kept pushing it on me. Then i finally told them i was not going to buy or lease no matter what deal they gave I was going to not take the offer. More

I went in to buy my second Outlander Sport in 6 months. Last guy there and made the deal Friday night. Shook hands with the sales manager on a 350 per month deal for 60 months ...he scribbled some paper wi Last guy there and made the deal Friday night. Shook hands with the sales manager on a 350 per month deal for 60 months ...he scribbled some paper with the details and had us sign that until we could come back and get the correct finacial paper work filled out. I thought wow great deal im a happy repeat buyer.....WRONG ....went to fill out the paper work and like the first time the deal they made was not the deal on paper!!! READ THE FINE PRINT PEOPLE ...these are malicious buisness people! When I went to sign they had the deal at 75 months! With my down payment plus the 75 months at 350 per month the car would have cost me over $28000 dollars!!! The sticker price on the Outlander sport we wanted was 24.525 dollars...I would have paid over the sticker! The only thing they got right was the factory 0% finance. Neeedless to say I will never purchase a car their again. The first time I bought my first Outlander Sport I flipped because the deal was 0% and went to sign and saw 0.9% ...the fixed that so I felt better and gave them a second chance! Regret that waste of time....Do not buy from these people save your headache...better dealers out there. I really like the service department...if only the sales team could learn from them. Disappointed Aggravated...to say the least More

I love the experience that I had their very friendly great costumer service will recommend to anyone. Duane Hale Made this experience very pleasant for me and my wife. great costumer service will recommend to anyone. Duane Hale Made this experience very pleasant for me and my wife. More

Great experience from beginning to end. they worked hard in trying to help us and succeded. i am forever grateful for their help. The service was wonderful . in trying to help us and succeded. i am forever grateful for their help. The service was wonderful . More

Wow!! What a great car buying experience I had this week at Cherry Hill Mitsubishi! Normally, I dread having to go buy a new car. But that was certainly not the case this time when I purchased my new Mits at Cherry Hill Mitsubishi! Normally, I dread having to go buy a new car. But that was certainly not the case this time when I purchased my new Mitsubishi Outlander Sport from this dealership. The salesman, Al Griffin, made sure, first and foremost, that I was buying the vehicle that I wanted - right down to the color. He went out of his way to make sure I was happy with the vehicle I ultimately bought, and as importantly, that I was happy with the price I was paying. I would buy a vehicle from him again in a heartbeat! The Finance Manager, Woodrow Wilson, was also extremely helpful and easy to work with. I would definitely recommend this dealership, as well as their salesman Al Griffin, and their Finance Manager Woodrow Wilson, to anyone who is in the market to buy a new car. Great job guys! Much appeciated. More

When looking to purchase a vehicle I first went to Cherry Hill Triplex Mitsubishi....one of the first salesmen I met was Tom Collins. Tom is by far one of the most kmnowledgable, genuine, enthusiastic human Hill Triplex Mitsubishi....one of the first salesmen I met was Tom Collins. Tom is by far one of the most kmnowledgable, genuine, enthusiastic human beings I've ever met. I wound up buying a Jeep Grand Cherokee but if ever I'm in the hunt for a Mitsubishi, I'm going straight to Tom. If you're looking for a fantastic experience and dread working w/ a cheesy salesmen, go to Tom!! More

I am very pleased with my purchase. I love my new-use car. Best decision I made in 2012. I'm so glad Justin helped me pick out a great car. Thanks again! car. Best decision I made in 2012. I'm so glad Justin helped me pick out a great car. Thanks again! More