Cherokee County Nissan - Service Center
Holly Springs, GA
528 Reviews of Cherokee County Nissan - Service Center
Our relationship started off rocky. Our service advisor, Brain worked hard to get all of our issues addressed. A few months later & all is good now. Thanks guys Our service advisor, Brain worked hard to get all of our issues addressed. A few months later & all is good now. Thanks guys More
New battery install. Tech did not function check all impacted accessories. One missing check was the driver’s side auto up window switch operation, which worked prior t Tech did not function check all impacted accessories. One missing check was the driver’s side auto up window switch operation, which worked prior to battery install but not afterward. I had to reprogram the window switch without having coverage in the owner manual for how to do so. Did not take back to service center because it is an hour drive one way, but it works now. More
I scheduled my service for oil change and tire rotation . When I scheduled it, I said I get free rotation since bought the tires there. I did see it mentioned for rotate. . When work was done , they did n When I scheduled it, I said I get free rotation since bought the tires there. I did see it mentioned for rotate. . When work was done , they did not rotate the tires. I Was told tread was fine. I rotate every 5000 miles when I change oil. So they had to take my car back to redo and added another 40+ minutes to my wait. Then I was going to be charged almost $40 for it, and had to reiterate it was free. More
The service experienced was the best ever. The issues were addressed and handled well n a good amount of time. The issues were addressed and handled well n a good amount of time. More
Clean professional polite. They are also very informative and helpful with services rendered. No long wait times. They are also very informative and helpful with services rendered. No long wait times. More
I walked away from Nissan more frustrated than I was before I came in that day. I would’ve liked to have known the real issue with my vehicle but it seemed that it was more of a process of elimination w before I came in that day. I would’ve liked to have known the real issue with my vehicle but it seemed that it was more of a process of elimination which would only have me paying out more money in the end. More
Wonderful service during my visit. I am so grateful for having you take care of my care needs. Thank you I am so grateful for having you take care of my care needs. Thank you More
The shop was great to work with. Fast, friendly service. Devin and the service advisor were fantastic. Fast, friendly service. Devin and the service advisor were fantastic. More
I drop my truck off Sunday night. I called the service department twice to get a person no answer from the service center. I drove to the service center to check on the status only to I called the service department twice to get a person no answer from the service center. I drove to the service center to check on the status only to be told since I dropped the truck off no rush. The truck was in the service lot. I received a call that the truck was ready about two hours later. I informed the person that I could not pick up until late, but before they closed. I was told okay. I did pick up the truck with some difficulties. More
The service writer, Brian, brought my car in immediately. The technician than quickly found the broken seal in oil line. - I was losing oil. He replaced seal, did an oil change, and I was on my way in 45 min The technician than quickly found the broken seal in oil line. - I was losing oil. He replaced seal, did an oil change, and I was on my way in 45 minutes. There was no charge for the service He More