Cherokee County Nissan - Service Center

I purchased my vehicle from Cherokee County Nissan a couple of years ago. I recently ran into serious car trouble and took it to Bryan in Service. Bryan in return advocated on my behalf to his manager N couple of years ago. I recently ran into serious car trouble and took it to Bryan in Service. Bryan in return advocated on my behalf to his manager Nathan, who also advocated on my behalf to get everything covered. I took the car in for the service on Friday afternoon with an expected completion date of the following Wednesday. Nathan called me 18 hours later stating the car was finished. I can’t express enough my gratitude for the service department at Cherokee County Nissan. More

Took my truck in for multiple system faults. It was determined that an update needs to be applied per a Technical Service Bulletin. Parts are back ordered and 3 weeks later I am still waiting It was determined that an update needs to be applied per a Technical Service Bulletin. Parts are back ordered and 3 weeks later I am still waiting for the repair. More

I dropped my car off for an oil change and rear brakes at 9 am. It was ready at 4pm. I called around noon and she told me it takes 4 hours to change brakes. then Bobby, who was very nice, got on the phone t 9 am. It was ready at 4pm. I called around noon and she told me it takes 4 hours to change brakes. then Bobby, who was very nice, got on the phone to tell me they had only just finished the oil change. He then said they noticed I needed rear brakes. I had told them I needed brakes from the start. So much for listening. An all day affair, when it should not have been. I likely won't be back for maintenance. More

No wait as soon as I pulled up someone greeted me and took my car back for service. took my car back for service. More

Service mgr is awesome. He is knowledgeable, friendly and helpful. Bobby Austin. Will ask for him in future He is knowledgeable, friendly and helpful. Bobby Austin. Will ask for him in future More

Excellent communication and service. Answered any questions I had regarding what else is needed and when. Answered any questions I had regarding what else is needed and when. More

I love that they text you the options for service on your car so you can research and decide what to approve. car so you can research and decide what to approve. More

We appreciate how friendly and helpful they are. Would recommend to our friends and family. Would recommend to our friends and family. More

Mak is my service guy and is Amazing! Always takes care of me in a professional and friendly manner. Goes over and beyond to fit me in and help me out! Always takes care of me in a professional and friendly manner. Goes over and beyond to fit me in and help me out! More

BOBBY AUSTIN WAS AMAZINGLY HOSPITABLE! I WILL RETURN whenever I have a service request. The atmosphere was also exceptional. I WILL RETURN whenever I have a service request. The atmosphere was also exceptional. More