Cherokee County Nissan

Greg Forness was awesome as our salesman. He was very quick to respond and anticipated my questions as I was working with him to purchase the car from hundreds of miles away. He made it very He was very quick to respond and anticipated my questions as I was working with him to purchase the car from hundreds of miles away. He made it very easy. More

Amanda and the staff were courteous and friendly. It took less time than they told me that it would. I will definitely go back. It took less time than they told me that it would. I will definitely go back. More

I appreciate that the service appointment was completed in a timely manner and that Bryan kept me updated on the progress. in a timely manner and that Bryan kept me updated on the progress. More

The vehicle is nice and Greg in sales and Julio in finance were professional and helpful. There was a part of the close out that was not honored as we brought up having all weather mats installed or p finance were professional and helpful. There was a part of the close out that was not honored as we brought up having all weather mats installed or provided with the purchase. Upon close and final wash and transfer acceptance occurred a stone chip was noticed and a comment of “we’ll take care of it” occurred. I figured this would be the case as my wife was to bring her vehicle back to them to transfer over the car seat and remove items at our home. They also said they would go over the vehicle with my wife to describe the buttons and function. The vehicle was transferred over the next day and the dealer mentioned that the paint and repair person was out and that it will be next week and to come back. My wife did and they were left the car all day however it does not appear any sealer or clear coat was added to the chip(s) and the windshield chip appears untouched. This is up for interpretation however they did not go over the functions of the car with my wife and this is disappointing in my opinion. More

Amanda was terrific- professional and kind. However, the woman who booked my appointment said it would take about an hour; when I got there, Amanda said it would take 2+hours. That was an incon However, the woman who booked my appointment said it would take about an hour; when I got there, Amanda said it would take 2+hours. That was an inconvenience for me but I agreed to wait on premise. I was not told I had to stay in a particular waiting area so I went up front near the showroom. No one ever confirmed if the cell number on record was accurate. They had my husbands number, not mine. So. When more things needed work, the authorization request went to hubbys number even though I was on premise. Hubby happened to have seen it and forwarded it to me. I authorized the work and of course that added more time to the appointment. Supposedly when the car was ready, someone called my name in the waiting area back by where you pay. I was up front and didn’t hear my name called. After three hours I went to look and didn’t see my car on the lifts. I went out to Amanda and saw my car in the bay ready to leave. I wonder how long it had been done and I was sitting there wasting time. Amanda said they aren’t allowed to come up into the showroom area looking for customers, in case I was talking with a salesperson about a trade in??? That’s dumb. And she asked if I hadn’t gotten the text that the car was done. No I hadn’t because they texted hubbys phone and he was driving on a highway roadtrip. Cool. Fine. So now I go pay $1200 for service that had me sitting for three hours. We update the phone numbers and our address. Great. I go out to car and, after $1200, they didn’t even run it through a complimentary carwash? Thanks. So I leave and go across the street to Walmart. I park and notice the cabin air filter still in its packaging on the passenger side floor. What??? Really? Now I go back to your dealership where I just spent three hours to have the work completed (pop in the filter) Amanda was apologetic and Devin was apologetic too but that was it. Not even a “hey let’s run your car through the wash for your inconvenience .” I was rather disappointed in the entire experience. I only came in to the dealership because it was the 105k service. I usually go to a local mechanic for the very reason that I haven’t had good easy experience here ever. I doubt I’ll hear from anyone about this review More

It was a great experience and appreciate the attention we got! Very Good! Thanks Greg! got! Very Good! Thanks Greg! More

I had a great experience. Joe answered all of my questions and helped me to get the vehicle I wanted. Joe answered all of my questions and helped me to get the vehicle I wanted. More

Just a great personal experience! From sales to finance as well as a warm greeting upon arrival.and after sale salespeople . From sales to finance as well as a warm greeting upon arrival.and after sale salespeople . More

Amanda’s customer service and care for my vehicle is top notch! I recommend everyone I know to see her. notch! I recommend everyone I know to see her. More

Bryan always takes amazing care of me! Very professional and an amazing person. Thank you! Very professional and an amazing person. Thank you! More