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Checkered Flag Toyota
Virginia Beach, VA
2,093 Reviews
Checkered Flag Toyota Scion has a variety of new cars for Virginia Beach area residents. When you arrive at our car dealership you will find all of the latest Toyota models ready for a test drive with one of our friendly and knowledgeable sales associates. The 2010 line is in stock, see our selection of Toyota Camry, Corolla, Prius, Tacoma, FJ Cruiser, Tundra, 4Runner, Highlander, Rav4, Matrix, and Scion tC, xB and xD in Virginia Beach. Visit our Virginia Beach Toyota and Scion dealership today where you will find the perfect new car at a great price!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,093 reviews
April 30, 2020
Disappointed After purchasing 3 vehicles from Checkered Flag Group over the last 12 years (2 new), I had been impressed with the professionalism and ease of purcha After purchasing 3 vehicles from Checkered Flag Group over the last 12 years (2 new), I had been impressed with the professionalism and ease of purchase. So much so, that I have sent many folks to your dealerships when in search of a new vehicle. Today was no different. I recommended Checkered Flag Toyota to a friend and accompanied him to the dealership where he wanted to purchase a new 2020 Tacoma. We were greeted and assisted by Jessica, who was pleasant, helpful, and professional. With test drive completed and pricing specified, my friend was given the trade offer by the appraiser. It came in at half of the lowest KBB appraisal amount. Having an understanding of the CF "no haggle policy" on vehicle PRICE (NOT TRADE), my friend inquired as to the possibility of getting a few hundred dollars more for his trade. Jessica excuses herself and returns with either the General Manager or a Senior Team Leader (Michael or Josh ?) who explains to my friend that "nothing can be done with the trade offer." This was NOT a deal breaker, but his arrogant and condescending demeanor WAS. His curt response: "Were they not advised of our no haggle policy???" (to the Salesperson)... I said that, we are well aware of the policy (again, I have purchased 3 vehicles from CF, and like that aspect of the sale) but that we were simply asking if it was possible to get slightly more for the trade. That's all. The price was "no haggle", we get that. But all we asked was could they come closer to even the KBB low end ? His response: "No, that would be haggling wouldn't it???" and walked away. No "have a good day", no "excuse me", nothing. Just turned away and stormed off. His whole demeanor was one of "why am I being called over here ?" "why am I being bothered with this ?" We never asked to speak to a manager (or whatever his "title" was), we just asked the sales person if they could come up a few hundred dollars on the trade. That's it. THAT attitude and demeanor killed the deal. My friend had planned to step outside and discuss it. He was ready to move forward even with the low trade. But that encounter with THAT person in a leadership role killed it. This was an ALL cash deal. $36K cash. My friend had the check ready to write. No financing needed. The OUTCOME: We went to Charles Barker Toyota. Was offered twice the amount for the trade and matched the price. BUT MOST IMPORTANTLY - we were treated with respect and not in an arrogant and condescending manner by someone in a leadership role. After 3 purchases, and many referrals to Checkered Flag over the years, I will never step foot inside a Checkered Flag store again. And I will tell anyone in need of a vehicle exactly why that is. Nice job guys ! Ken S. Virginia Beach, Va. More
by blucontrail
Employees Worked With
Jessica (the only positive of the day)
February 10, 2020
Really great service. Very quick. Very knowledgeable. Highly recommend. @Jess Jones for being very patient with me. She was great. Best Service in Virginia Beach! Highly recommend. @Jess Jones for being very patient with me. She was great. Best Service in Virginia Beach! More
by Tia
Employees Worked With
Jess Jones
January 15, 2020
Robert Cameron was Great!! Best experience I’ve ever had for a car purchase honest , professional, knowledgeable about the products and came in on his day off to handle the delivery. for a car purchase honest , professional, knowledgeable about the products and came in on his day off to handle the delivery. More
by kcrawfordobx
Employees Worked With
Robert Cameron
January 06, 2020
Fredie Santos was great Fredie Santos was so honest and a pleasure to work with. He got me what I wanted at a fair price and I would recomment Fredie to anyone. He is an Fredie Santos was so honest and a pleasure to work with. He got me what I wanted at a fair price and I would recomment Fredie to anyone. He is an asset to Checkered Flag. More
by carolynparker
Employees Worked With
January 04, 2020
Excellent Service! Freddy Santos was great to work with! Very upfront with the price and gave us a fantastic deal on a new TRD off-road 4Runner. Our next Toyota purchase Freddy Santos was great to work with! Very upfront with the price and gave us a fantastic deal on a new TRD off-road 4Runner. Our next Toyota purchase will without a doubt be with Freddy at Checkered Flag. More
by Marylou S
Employees Worked With
January 03, 2020
Had a great experience with Checkered Flag. Freddie was great! He gave me all the options I needed to make my choice. I love my new car 💓 great! He gave me all the options I needed to make my choice. I love my new car 💓 More
by fnoble
Employees Worked With
December 01, 2019
First Car Anyone pursuing their first car have a lot of questions - a whole lot. Robert Cameron, Product Specialist really helped us go through the process by a Anyone pursuing their first car have a lot of questions - a whole lot. Robert Cameron, Product Specialist really helped us go through the process by answering our queries. Overall great experience with him! More
by tayaC
Employees Worked With
Robert Cameron
November 12, 2019
Everyone was super helpful, and I got an amazing deal on a new car! They were very patient and helped through the whole process. Great dealership! a new car! They were very patient and helped through the whole process. Great dealership! More
by lexibarton17
Employees Worked With
Robert Cameron
November 09, 2019
Great experience! This was my first experience buying from a dealership and Robert Cameron made it very easy. He was very friendly and made the entire experience quick This was my first experience buying from a dealership and Robert Cameron made it very easy. He was very friendly and made the entire experience quick and easy. I highly recommend him and Checkered Flag Toyota. More
by Harrison
Employees Worked With
Robert Cameron
November 02, 2019
Outstanding customer service. Patient and no rush.came in with an idea of what I wanted and got what I wanted. No hassle and overall great staff. Robert Cameron was the one who helped with the final deal but with an idea of what I wanted and got what I wanted. No hassle and overall great staff. Robert Cameron was the one who helped with the final deal but there were more employees that played factors with my purchase. Appreciate it and would come back. More
by Pk843
Employees Worked With
Robert Cameron
