Checkered Flag Toyota
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I had an accident which totaled my Toyota Highlander, so I set out looking for another one. I ended up at Checkered Flag where Robert Rosser helped me. He was very patient with me as I considered all my o I set out looking for another one. I ended up at Checkered Flag where Robert Rosser helped me. He was very patient with me as I considered all my options and called him often with questions. He went out of his way to be helpful. Because of him, I had a very good buying experience with Checkered Flag. More
Michael was attentive to all of of our needs and requirements. We strongly recommend anyone in the market for a new Toyota to ask for him directly. Normally we purchased Honda's and Volvo's in the requirements. We strongly recommend anyone in the market for a new Toyota to ask for him directly. Normally we purchased Honda's and Volvo's in the past, but his salesmanship and empathy towards our real needs has made us happy Toyota owners for the first time. Kudo's to Dionne as well. More
Dealing with our salesman, James House Sr, and with Checkered Flag overall was a very pleasant buying experience. James and his colleagues are very knowledgeable about the vehicle (Sienna) and all as Checkered Flag overall was a very pleasant buying experience. James and his colleagues are very knowledgeable about the vehicle (Sienna) and all aspects of the process. He reliably and promptly followed up on everything he committed to, including taking our phone calls when he was not at work. All the staff were extremely courteous and friendly, including the service and rental department team who cheerfully accommodated our need for a free loaner while our new vehicle was being prep'd, and offered us a full tank of gas to make up for a minor inconvenience when our car was delayed and we had to return a little later than planned. These folks understand customer service! We wholeheartedly recommend James House and the Checkered Flag Toyota. More
George Gunter was a wonderful person with whom to deal in buying a new car. He was highly conscientious in contacting me when cars I might be interested in came onto the lot (but didn't call so often as to b buying a new car. He was highly conscientious in contacting me when cars I might be interested in came onto the lot (but didn't call so often as to be off-putting). Mr. Gunter always returned my calls promptly, answered my questions, and offered to adjust his work schedule to fit my needs. He worked to give me a fair price on my car, explain my options, and let me know what would happen and decisions to be made at each step of the process. He seemed honest and down-to-earth, and was extremely helpful throughout the experience. I would go back to George Gunter to buy another car and would recommend him to others. More
This dealer has great customer service. Mike Morales is very prompt at responding to questions and concerns. Making customers happy is obviously of the utmost importance to the salesmen and the dealership very prompt at responding to questions and concerns. Making customers happy is obviously of the utmost importance to the salesmen and the dealership as a whole. I would highly recommend Checkered Flag Toyota. More
I visited several dealerships in the area and all had comparable pricing. The discriminator for choosing Checkered Flag was the willingness of the salesperson to give honest pricing over the phone. Oth comparable pricing. The discriminator for choosing Checkered Flag was the willingness of the salesperson to give honest pricing over the phone. Other dealers insisted I visit their dealership. Those dealers took as much as 3 hours of my time to give me the same information the Lawrence was willing to give me over the phone in 5 minutes. It was a great, low pressure experience. More
Came to Checkered Flag after first visiting Priorty Toyota. Checkered had what we were looking for and they were honest. We were told some untruths at Priorty. The lower rating for Quality of Work i Toyota. Checkered had what we were looking for and they were honest. We were told some untruths at Priorty. The lower rating for Quality of Work is because on a few scratches on the passenger door that we were told were being fixed and were not. Also the detail job was not the best. Bill and Suzanne have been great and yes we would recommend the dealership to friends that may be in the area. More
Sales person was not pushy at all, which was a big plus. He knew his stuff and let the car sell itself. The business person, named Stacy, was also helpful in working out a better interest rate, and explaini He knew his stuff and let the car sell itself. The business person, named Stacy, was also helpful in working out a better interest rate, and explaining how many things I actually needed. Much better than Charles Barker. More
Customer service: Very personable.**** Quality of Work: Customer service: Very personable.**** Quality of Work: top notch.**** Friendliness: very**** Overall experience: good **** Price: for the feature Customer service: Very personable.**** Quality of Work: top notch.**** Friendliness: very**** Overall experience: good **** Price: for the features I got, reasonable. **** Michael Yuan was a true professional. And I am very pleased with my new car. More
Most of my relations with Checkered Flag were with one person, Michael Yuan. I was completely satisfied with Michael because he is honest, straightforward, friendly polite and courteous, very knowledgeabl person, Michael Yuan. I was completely satisfied with Michael because he is honest, straightforward, friendly polite and courteous, very knowledgeable of the automobile and the process of acquiring a new one, very professional in his work, and completely trustworthy. My purchase of a new Toyota Prius through his efforts has been totally satisfactory. I have worked with many salesmen in the past, and he is the best. He deserves to be the "Salesman of the Year." I will recommend him and his dealership to other buyers at every opportunity. Floyd Friesen. More