Checkered Flag Toyota
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,091 reviews
A great help from Alex at the dealer. This is my first new car ever and he was working with me until way beyound the closing time, just to make sure things went well. Also had a trade-in and was still ab new car ever and he was working with me until way beyound the closing time, just to make sure things went well. Also had a trade-in and was still able to get a very reasonable price. Did not feel much of the pressure and great car buying experience overall. More
Lawrence was a great salesperson. He was very attentive to our wants and needs and explained everything to our understanding. I don't buy cars very often and it's nice to get a salesperson that puts the n to our wants and needs and explained everything to our understanding. I don't buy cars very often and it's nice to get a salesperson that puts the needs of his customers first. He was very trust worthy and made me feel like family. I highly recommend him to anyone, he just makes the whole experience painless. More
processing should be optional - I am retired and don't mind going down to the DMV myself. trade in was much lower than blue book. otherwise everything was fine. mind going down to the DMV myself. trade in was much lower than blue book. otherwise everything was fine. More
I went to the dealer with a specific requirement in mind. Michael was very helpful in finding out exactly what i wanted and then making it avaiable to me. We agreed on a mutually agreeable price and i got Michael was very helpful in finding out exactly what i wanted and then making it avaiable to me. We agreed on a mutually agreeable price and i got a "new' used car that was what i had wanted. The time table was quick and efficent. The car was delivered in beautiful shape and my wife was very pleased. All in all it was a very good experience at an excellent dealership. I have always had all my cars serviced there and been completely satisfied. More
I was recommended to Michael Morales from a friend who had bought two cars from him. I highly recommend him to anyone who is looking to buy a new car. He is not the type of sales person who bugs you or pr had bought two cars from him. I highly recommend him to anyone who is looking to buy a new car. He is not the type of sales person who bugs you or pressures you into buying a car. Also he does the best he can to get the car at the price you want. More
Since I just bought my car on Saturday, I do not have any experience with the Service Department but I loved my salesman, Jim. He took his time explaining all the different models of Corolla's on the lot. experience with the Service Department but I loved my salesman, Jim. He took his time explaining all the different models of Corolla's on the lot. I felt confident that he was not going to take me to the cleaners. I would recommend him to my friends. More
The management team at Checkered Flag has done a wonderful job of training their sales and service teams. I walked in as a sales person’s worst enemy… I came to browse. Toyota produces fine product wonderful job of training their sales and service teams. I walked in as a sales person’s worst enemy… I came to browse. Toyota produces fine products, but in the current competitive market I felt it worth my time and effort to comparison shop. Micheal Yuan saw me browsing at the dealership, but waited for me approach him. He did announce himself. I think he said, ‘Let me know if you have any questions’ or something similar, but didn’t launch into a sales presentation. He instead acted as customer service agent answering my questions and assuring me he’d be happy to assist further if we decided to purchase a Toyota product. We exchanged contact information and I went on my way. I continued with my plan of action. I visited a number of local dealerships. There are some competitive options available, but I felt Toyota’s offerings best fit my product and service to pricing desires. I didn’t rush back to the dealership. Nor did Micheal pressure me to do so. Micheal seemed content that his company’s product would measure up, and he was right. I offer Micheal my highest praise. He was a pleasure to work with. More
We are very pleased with our experience at Checkered Flag Toyota and with our salesperson, Michael Yuan. He was friendly and professional in all of our conversations. He also responded quickly to any of my Toyota and with our salesperson, Michael Yuan. He was friendly and professional in all of our conversations. He also responded quickly to any of my inquiries or requests for more information. One thing we especially liked about our salesperson and the dealership is the directness with which they handled the sale. Some dealerships/salespeople try to coerce or manipulate the buyer or use strongarm sales tactics, but Mr. Yuan was straightforward and matter-of-fact throughout the price negotiation and sale. There were no surprises (junk fees, added costs) at signing, and we are thrilled with our new vehicle. We purchased the car with the plan to add extra features to it, and Mr. Yuan ordered the parts, scheduled the service, and arranged a rental immediately. All told, we highly recommend this dealership. More
if you are looking to buy a vehicle i highly recommend Checker Flag and Michael Morales. His Knowledge of toyota and his salesmanship was expectional and was able to answer all my questions from start to Checker Flag and Michael Morales. His Knowledge of toyota and his salesmanship was expectional and was able to answer all my questions from start to finish. He made the car buying process easy. I also want to say thank-you to susan and jim. More
Ray Aiden was couteous and not overbearing. He was available to us and aswered our questions. We did not likehaving to hear the sales pitch regarding undercoating and paint protection. Also did not l available to us and aswered our questions. We did not likehaving to hear the sales pitch regarding undercoating and paint protection. Also did not like the whole pitch regarding extended warrantees etc. It was like an exercize we needed to go thru to get our car. More