Checkered Flag Toyota
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Michael Yuan was extremely honest and straight-forward. He was willing to provide "no haggle" pricing via email prior to me even setting foot into the dealership. His "no pressure" approach to selling me He was willing to provide "no haggle" pricing via email prior to me even setting foot into the dealership. His "no pressure" approach to selling me the vehicle made for a very relaxing and enjoyable buying experience. Michael ensured the purchasing process proceeded smoothly and in a timely manner. Once the news of a Toyota recall was made public, he immediately contacted me to see if I had any questions. I would highly recommend Michael to anyone in the market for a vehicle at the Checkered Flag dealership. More
Great dealer, was in out in under an hour ! Yes, buying a Great dealer, was in out in under an hour ! Yes, buying a new car !! The process was very smooth and no pressure. Will buy again from them. Great dealer, was in out in under an hour ! Yes, buying a new car !! The process was very smooth and no pressure. Will buy again from them. :) More
Checkerd Flag Toyota is by far the worst place to purchase a car or have a car serviced. I was in for an oil change this week and waited an extra hour because the serviceman did not know how to prono purchase a car or have a car serviced. I was in for an oil change this week and waited an extra hour because the serviceman did not know how to pronounce my last name. Instead of calling my first name, he just pushed my car aside. This is not the first time I have had a bad experience with this dealership. It began the day I purchased my Camry. I didn't receive my second keyless entry key and was told they would mail it to me. When I finally received the empty plain white envelope with no key in it 2 weeks later, I called to complain. I was told to wait until after the weekend. When I said I would be bringing it in that day to prevent whoever had my key from stealing my car from my driveway, they were not happy. I was then told that a locksmith would rekey all the locks and I would have a separate key for my ignition, one for my trunk, one for the doors and one for the back seat. The service took a week longer than promised. Two months later I received a call stating my part was in- they didn't replace one of the locks and did not inform me of this. After waiting an hour for the service department to fix the lock I was told was fixed 2 months prior, I was told that they did not have the part. More recently I had to ask 3 different people to see if my car had the latest recall on it only to find out that the car has 3 recalls. I was never notified of this information. I have tried to give this dealership the benefit of the doubt multiple times, but each time they disappoint. I would never, never recommend this dealership to anyone. I will never take my car back to Checkerd Flag Toyota for anything. More
Overall, my experience was positive. The salesperson was patience and answered all my questions. The rest of the staff was courteous and friendly. The waiting room was comfortable and coffee was available. patience and answered all my questions. The rest of the staff was courteous and friendly. The waiting room was comfortable and coffee was available. Also, I was allowed to bring my small dog whjile I waited, that to me was a big plus. More
Very satisfied with the dealer and employees. We were surprised when the sales person told us to take the vehicle home overnight, I havent heard that from a dealer in some time. The dealership was em surprised when the sales person told us to take the vehicle home overnight, I havent heard that from a dealer in some time. The dealership was emaculent and all personnel we came in contact with were curties, frienley and willing to assist in any way. More
Mr. Liverpool greeted me within 5 minutes of me being at the dealership. He did not push me into buying anything, he did suggest. But his suggestions was not the most expensve things out in the lot. He shwe the dealership. He did not push me into buying anything, he did suggest. But his suggestions was not the most expensve things out in the lot. He shwed me what I wanted and if I had any questions and he did not know it, which was not many at all, he went in and got the info and got right back to me within seconds. The salesmanship of Mr. Liverpool was curtious, friendly, easy going, and a very pleasurable one. Thank you very much. More
I went to other toyota dealerships and i would have to say that checkered flag toyota has great deals. Alex Suarez was my sales representative and he was great. I would have to say that if you need to buy say that checkered flag toyota has great deals. Alex Suarez was my sales representative and he was great. I would have to say that if you need to buy a car got to Alex Suarez. he took good care of me and gave me a great deal. Thanks. More
This is the second time I have bought a car from Robert and both times he has given me the best deal and taken the time to answer all my questions without trying to sell me anything he has. He let me make and both times he has given me the best deal and taken the time to answer all my questions without trying to sell me anything he has. He let me make the choice and made sure I got the best deal around. I would recommend anyone check out Checkered Flag and see if they have the best deal for them. I'm glad I returned and am so happy with my new truck. More
Mike was a good salesman, very knowledgeable about the vehicle. He was not too pushy in the first meeting when I was with my boyfriend. However, I gave scores of 4 instead of 5 because when I returned t vehicle. He was not too pushy in the first meeting when I was with my boyfriend. However, I gave scores of 4 instead of 5 because when I returned to the dealership alone, Mike and the dealership as a whole attempted the typical "She's alone, we can take advantage of this situation." More
Mr. Mulligan is a veteran car salesman. He is very knowledgeable of product and I knew I was getting a good deal and decent used car. We faught over price, within a few hundred dollars and settled whe knowledgeable of product and I knew I was getting a good deal and decent used car. We faught over price, within a few hundred dollars and settled where we both were happy. Continues to be a great car of my son. I would recommend Mr. Mulligan and would purchase from him again. Charming man. More