Checkered Flag Toyota

I bought the car here for 2 reasons. 1- Lawrence was a great salesman and a good person. 2- The price was competitive. Conversely, the conversation I had with the sales manager was abrasive and rude. great salesman and a good person. 2- The price was competitive. Conversely, the conversation I had with the sales manager was abrasive and rude. He questioned my integrity and cut me short no less then 3 times in our conversation. Luckily for Checkered Flag, Lawrence ran damage control and you still managed to sell the vehicle. More

In spite of it storming outside the salesman was very patient, courteous, and well-informed about the vehicle, so much so that it led me from an inquiry to a purchase. The other representatives were also patient, courteous, and well-informed about the vehicle, so much so that it led me from an inquiry to a purchase. The other representatives were also very courteous. I have purchased more Toyotas than any other vehicle in the 29 years I've been buying vehicles, and have always been very happy with them and the service we've recieved from Toyota. More

Robert was one of the best sales person I've ever worked with and that's saying slot coming from me. I explained to Robert exactly what I was looking for within minutes he was able to put me in front of th with and that's saying slot coming from me. I explained to Robert exactly what I was looking for within minutes he was able to put me in front of the car I was looking for at the price I wanted to spend. He didn't try and sell me something I wasn't interested in. He was also very knowledgeable about the vehicle I brought and was able to answer questions about other vehicles I had inquired about. Great customer service experience! Kudos to Robert! More

My experience with Mr. Mung'aithi was very positive. I would even say he literary made the difference in my decision to buy a Honda civic. I was on my way to the ford dealer to close a deal I had been wo would even say he literary made the difference in my decision to buy a Honda civic. I was on my way to the ford dealer to close a deal I had been working on from the previous two days and decided to stop by the Honda dealer. I changed my mind after seeing what Honda and he had to after, especially the willingness to make a reasonable deal. Mr. Mung'aithi provided a level of assurance and professionalism that convinced me that a car of Honda's quality and long standing excellence was the way to go. Finally, I will add that Mr. Mung'aithi was so helpful and personal that I am very comfortable in referring friends to him. More

Both Bill and the sales manager were friendly, to the point, gave me a good deal and had me out of the dealership as soon as possible. Will recommend for sure! point, gave me a good deal and had me out of the dealership as soon as possible. Will recommend for sure! More

More importantly, I would recommend Alex. He listens to your needs and tries to find exactly what you're looking for. He is a very perswonable salesman and is serious in providing the most excellent servi your needs and tries to find exactly what you're looking for. He is a very perswonable salesman and is serious in providing the most excellent service to his customers. More

Very professional and clean, nice people, only negative was no one ever told me what I actually paid for the car or the bumper to bumper warranty. Mr. Gmelin only told me what the difference would be in m was no one ever told me what I actually paid for the car or the bumper to bumper warranty. Mr. Gmelin only told me what the difference would be in my payment. We waited hours for the paperwork so we were tired and he never explained the breakdown of figures. I had to go home and figure it all out myself the next day. More

Brad was helpfull in that when we went there, we thought we might buy a van, but in the midst of getting price on a used van, with no warranty we thought about an Accord or Civic but Brad asked had we thoug we might buy a van, but in the midst of getting price on a used van, with no warranty we thought about an Accord or Civic but Brad asked had we thought about a CR-V (since it is higher up like a van and a more haulig room)and we hadn't. He also asked had we thought about leasing rather than buying since we don't put a lot of miles on our cars. After listening to him about leasing instead of buying and seeing the CR-V that is what we got. The coffe was great and everyone in the show room was friendly. I liked it becuase Brad talked slow and explained things to us so I didn't feel like he was just a salesman trying to make a sale no matter what we got. More

Al was a great customer service rep. Very willing to work with me. He made sure that I was happy at the end of the day with my car. I will deffinitely recommend your dealership to friends. Thanks Al your ama with me. He made sure that I was happy at the end of the day with my car. I will deffinitely recommend your dealership to friends. Thanks Al your amazing:)My experience was great I felt like I was important! More

The experience was good except for the price negotiation. I understand the effect of supply and demand, However, when we were eight hundred dollars apart, the salesman relayed that the manager would compr I understand the effect of supply and demand, However, when we were eight hundred dollars apart, the salesman relayed that the manager would compromise by "splitting the difference", I said OK. To me "splitting the difference" meant I would go up $400 and they would come down $400. The salesman returned with the news that "this is our lowest price". It was not "splitting the difference". More