Checkered Flag Toyota

James House is my sales rep, third car I've purchased from him since 2004 + one for my daughter and her husband. We dropped in, needed to replace an old van, he had just what we were looking for, althou from him since 2004 + one for my daughter and her husband. We dropped in, needed to replace an old van, he had just what we were looking for, although a little more than we wanted to spend. James is always a great person, not pushy, good sense of humor, and we continue to come back to him as long as the Toyotas are good cars. We trust James and feel he gives us a good price for what we want. In the past he worked hard to find us a Prius when they were in large demand and has kept in touch with us on birthdays and anniversaries of cars we purchased. An overall great guy and a salesman we enjoy dealing with. I only gave the price a "good" rating because I did little research on the model and pricing for it. I liked the car, and it was in my budget to get it. I'd seen a couple others for about $3,000 less, but they were older and didn't appear to be in as nice condition as the one we purchased. Thanks, James! More

Dealership had a large variety of models, color and body styles which make it much easier to shop for what you desire. Salesman was willing to spend as much time as needed to show us what he had and was a styles which make it much easier to shop for what you desire. Salesman was willing to spend as much time as needed to show us what he had and was a very good listener as to what we wanted. He was not pushy in the least. Everything was done in a friendly spirit and the negotations were reasonable. More

Long time Toyota owner but first vehicle from Checkered Flag. Buying experience from CF my best experience ever. Professional and patient sftaff to include Delivery Coordinator and Finance Manager. Sales r Flag. Buying experience from CF my best experience ever. Professional and patient sftaff to include Delivery Coordinator and Finance Manager. Sales representative is a credit to the company. More

Mr. Jun Garvida is an outstanding sale person, very polite and easy to talk to.too. I'm thankful that I met him when I had my other car serviced in Checkered Flag Toyota. He did not pressure me in any polite and easy to talk to.too. I'm thankful that I met him when I had my other car serviced in Checkered Flag Toyota. He did not pressure me in any way in buying a car. The best thing about our business was the feeling that you got the car you wanted in a reasonable price. Mr. Garvida is worth recommending to my families and friends for acquire their next vehicle in the future. We will keep in touch with him. More

This is the BEST car buying experience I have ever had! I have purchased many cars, both foreign and domestic, over the last 35 years. The experience at Checkered Flag Toyota was far and away the best tot I have purchased many cars, both foreign and domestic, over the last 35 years. The experience at Checkered Flag Toyota was far and away the best total car buying experience I have had. From our intial contact with Bill Mulligan, our salesperson; through the contact with the sales manager, the detailing representative and the finance manager, every aspect of our purchase went flawlessly. The physical plant of the dealership was impressive (clean, modern, bright and spacious). The one aspect of my purchase that really stands out for me, and was unlike any other purchase I have ever made, was how exceedingly respectful Bill and the other employees were of my time. Every thing was done efficently and there were no surprises. Everything was delivered as promised. I am already considering coming back next year to purchase a Toyota Rav 4 for my wife. Yes, I will be telling my friends and coworkers about my positive experience at Checkered Flag Toyota. More

Overall, i have been exceptionally pleased with Checkered Flag. I shopped with them in Dec 2011, notified them i wanted to purchase a vehicle in Jan 2012, and basically told them i didn't want a vehicle on Flag. I shopped with them in Dec 2011, notified them i wanted to purchase a vehicle in Jan 2012, and basically told them i didn't want a vehicle on their lot (wrong color). They spent the next 5 months finding the exact vehicle we wanted, which ended up having to be an order from Toyota. There were times when they thought it wouldn't happen, but their perseverance and hard work ensured the car we wanted in the color we wanted finally arrived. Appreciate their patience and hard work. Salesman: Russ Webber - Met him on a pouring rainy day and he spent an hour outside in the rain w/ us, completely defying all preconceived notions of car salesmen. In short, he was excellent, and a major reason we felt so comfortable buying the vehicle we did, and from Checkered Flag. Very knowledgeable on the vehicle, extremely low pressure, gave us the facts and allowed us to make our own conclusions, and was over the top courteous to my wife. I was wary and on the defensive coming into the dealership (hadn't bought a car in 14 years), and felt like i was discussing the merits of the vehicle with an old friend. On the back side, after sale was completed, Russ spent as much time as i wanted showing me aspects of the vehicle and ensuring i was completely satisfied and had no more questions prior to leaving the parking lot. Exceptional customer service. Highly recommend Russ Webber. Sales manager: Don't remember the names, but both the gentleman that worked initial numbers with me and also the gentleman who finalized payment (Mike Yu?) in the back were very professional and courteous. No complaints. Straight forward folks, easy to work with. Adrianna Weatherley: She is the one that gave me the spiel on various options wrt vehicle protection. Though expensive, they are comprehensive coverages and may or may not make sense for everyone. Regardless, she was thorough, low pressure, and exceptionally courteous. Overall: Phenomenal experience, over the top courtesy from the ladies at the desk to the senior managers to the gents out in maintenance. Facility is spotless clean which gives you a nice warm and fuzzy, everyone is uber knowledgeable, and really just a wonderful car-buying experience. More

THE SALEMAN JAMES E. HOUSE WAS A GREAT PERSON TO WORK WITH GREAT SMILE AND VERY FRIENDLY .I WILL SEND PEOPLE THIS WAY #1 SALEMAN. WITH GREAT SMILE AND VERY FRIENDLY .I WILL SEND PEOPLE THIS WAY #1 SALEMAN. More

Great experience throughout the whole process!! Everything was easy and fast. I am very happy I bought a Toyota from Checkered Flag. I am really enjoying the vehicle. Everything was easy and fast. I am very happy I bought a Toyota from Checkered Flag. I am really enjoying the vehicle. More

I went into Checkered flag already in a bad mood from terrible service at priority indoor supercenter but when i wanted in i Was greeted immediately with a smile by terrence blake. The entire time i wa terrible service at priority indoor supercenter but when i wanted in i Was greeted immediately with a smile by terrence blake. The entire time i was there looking At cars I never felt pressure, especially Considering this was my first new car purchase. Awesome customer service at Checkered Flag toyota! More

This is the second vehicle that my company has purchased from Checkered Flag. All of their employees are very courtious and welcomed me and my mother into the dealership. Tim Rayfield and Josh Hamilton were from Checkered Flag. All of their employees are very courtious and welcomed me and my mother into the dealership. Tim Rayfield and Josh Hamilton were very customer focused and assigned a wonderful sales professional, Bill Mulligan, to assist us in finding the perfect vehicle for my mother, who is the owner of our family owned business. Bill explained and showed us all of of features on both the Sequoia and the Highlander. My mother has a Sequoia that we purchased at Checkered Flag in 2008, which she keeps in Florida now. Since my mother is getting older, she decided to go with the Highlander for her local (Virginia Beach, VA) vehicle because it was easier for her to get into and also had a smoother ride for use in the city. It also had a feature, which allowed her easier access to open the door in the back of the vehicle. We really appreciate their focus on customer satisfaction, quality and price. In summary, I believe that Checkered Flag is a great dealership who truly cares about its customers and we look forward to purchasing other vehicles from them in the future. More