
Checkered Flag Toyota
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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We drove 1.5 hours from home to this dealership as it was recommended by USAA. We had a price in mind, and Robert and his sales manager met our expectations. The process could always be "quicker". When yo recommended by USAA. We had a price in mind, and Robert and his sales manager met our expectations. The process could always be "quicker". When you walk in the door with a preapproval, and know what you want... it still takes 3 hours, but they were very attentive. Robert was a very nice man, he even bought me a bottle of water. I would recommend this dealership to future Toyota owners. More
Bill was very helpful in answering my questions and showing me around. He was friendly and eager to help wherever he could. The overall shopping experience was pleasant and productive. showing me around. He was friendly and eager to help wherever he could. The overall shopping experience was pleasant and productive. More
This is my 3rd car from Checkered Flag. They must be doing something right since we keep coming back. James House Sr. was the best rep. we have delt with yet. He was laid back, informative and fun to doing something right since we keep coming back. James House Sr. was the best rep. we have delt with yet. He was laid back, informative and fun to work with. He showed me what I wanted to look at not what he thought I needed to look at. Being female, he unlike some other dealers I have worked with, didn't treat me like I was ignorant. I really liked that. I will tell everyone that is interested in buying a car to go to Checkered Flag and James House, Sr. More
I came in the store about a year ago wanting the same car. Things on my end were not okay and I couldnt get the car. Now I am getting divorced and need my own car. From day one a year ago Ray has been th car. Things on my end were not okay and I couldnt get the car. Now I am getting divorced and need my own car. From day one a year ago Ray has been the sales rep I go to. He has amazing knowledge of the vehicles, great attitude and willingness to work. I am extremely pleased that I was finally able to get my dream car and it is all thanks to Ray. More
This the third Toyota we've bought from Ray. We keep coming back to him because of his friendly professionalism and his obvious dedication to customer service. We have been very pleased with our Toyota coming back to him because of his friendly professionalism and his obvious dedication to customer service. We have been very pleased with our Toyota RAV - the old one as well as the new one. Two of our friends have bought RAVs because (at least partially) of our recommendations. They also bought them at Checkered Flag. More
They were all very customer friendly. I was impressed by the straightforward and detailed manner in which they communicated both the service information on my old car and they sales information on my new ca the straightforward and detailed manner in which they communicated both the service information on my old car and they sales information on my new car. I felt they were being very fair and honest, and that they were not trying to pressure me. More
Terrence was very professional and prompt. I knew the vehicle I wanted before I went to the dealership and Mr. Blake was the one who answered the phone and he was helpful from that moment to the end of t vehicle I wanted before I went to the dealership and Mr. Blake was the one who answered the phone and he was helpful from that moment to the end of the transaction. He knew that I had to work very early in the morning and wasted not a moment of my time, ensure that I departed the dealership satisfied. More
We went to this dealership last Saturday 7/7/12 in the early afternoon to just "test drive" a 4Runner. It had to be at least 100 degrees outside! We could not have asked for a better salesman. Terrence early afternoon to just "test drive" a 4Runner. It had to be at least 100 degrees outside! We could not have asked for a better salesman. Terrence was extremely patient and professional. He had no problem answering all our questions and looking up information for us. He even moved cars that were boxed in for us to test drive or look at their interiors! Because of the incredible customer service we were receiving and not being "pushed" into purchasing a car, we asked Terrence to appraise our current vehicle for trade-in value. In the end, Terrence was able to get us the best possible value for our current car as well as our new car! Then almost 5 hrs later, we left with a brand new 4Runner! We were very pleased with how we were treated and the time spent with us at this dealership. We will definitely recommend this place to all our family and friends! More
I found Checkered Flag to be the best Toyota dealership in terms of honesty, helpfulness, price, friendliness and expediency. Their prices were the best and they didn't play games or leave me at a desk wai in terms of honesty, helpfulness, price, friendliness and expediency. Their prices were the best and they didn't play games or leave me at a desk waiting long periods of time while they checked on prices w/a manager, etc. I dealt with 2 other dealers and Checkered Flag was the best and definitely the most pleasant to work with. Ray was responsive to questions and concerns and easy to talk to. He always had the car i was interested in ready for me when i got there. I appreciated the fact that he did not try to sell me more car than what i needed. More
Alex Suarez I will recommend for promotion nothing else the reason why I deal with him I should get the 0% on july 9, 2012 Mr. J.Hamilton suppose to call in 10 minutes but no one called me until I called the reason why I deal with him I should get the 0% on july 9, 2012 Mr. J.Hamilton suppose to call in 10 minutes but no one called me until I called the following day july 10, 2012 but I missed the 0% on that day I connect to Alex Suarez, have no power to give the 0% instead 1.9% for 60 months also i will recommend this dealership for alex suarez only. More