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Checkered Flag Toyota

Virginia Beach, VA

4.3
2,092 Reviews
Checkered Flag Toyota Scion has a variety of new cars for Virginia Beach area residents. When you arrive at our car dealership you will find all of the latest Toyota models ready for a test drive with one of our friendly and knowledgeable sales associates. The 2010 line is in stock, see our selection of Toyota Camry, Corolla, Prius, Tacoma, FJ Cruiser, Tundra, 4Runner, Highlander, Rav4, Matrix, and Scion tC, xB and xD in Virginia Beach. Visit our Virginia Beach Toyota and Scion dealership today where you will find the perfect new car at a great price!
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5301 Virginia Beach Boulevard

Virginia Beach, VA

23462

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Showing 2,092 reviews

September 10, 2012

Jason was patient in working with us to fulfill our "checklist" of items we required. He not only provided multiple options for us to choose from, but also went above and beyond informing us about all More

by loverains
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Rayner
Sep 10, 2012 -

Checkered Flag Toyota responded

Thank you so much for these great compliments. Jason will be pleased to hear that you were very happy with service he provided you. We hope you are enjoying your new car and look forward to helping you again soon. Be sure to let us know if there is anything else we can do. Follow us on Facebook and Twitter for special maintenance coupons as well. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

September 10, 2012

Terrence helped me through the entire process from the start working with all of my flip flopping needs. He recommended certain aspects from experience, having been in my line of work before. He even gave More

by lostsurfin5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Blake
Sep 11, 2012 -

Checkered Flag Toyota responded

Congrats on your new truck! We are very happy to hear that Terrence was able to help you find exactly what you were looking for. We wish you good luck in finding the perfect camper shell to go with your perfect truck and we look forward to working with you again in the future. Please don't hesitate to let us know if there is anything else we can help you with. Check out our Facebook and Twitter for exclusive offers. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

September 10, 2012

While I did not purchase this 2004 Corolla from Checkered Flag, I have in the past. My service was over $700/632 with discount. Car had the same issue when I left. I had to have the car towed 2 blocks from t More

by Lena0729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gold Team
Sep 17, 2012 -

Checkered Flag Toyota responded

Good Day Lena 0726. My name is Connie Evans-Zgrodek; I am the Customer Service Manager for Checkered Flag Toyota. Customer service is our top priority at Checkered Flag and it appears we fell short of our goal to provide excellent service, on your most recent visit. Please contact me at your earliest convenience so we can discuss the details of your visit and resolve any issues you may have. I use this feedback to educate my service staff and to keep our service processes always improving. I can be reached by phone or email, whichever you prefer. I do appreciate your time and I do look forward to speaking with you. Best regards, Connie Evans-Zgrodek Customer Service Manager Checkered Flag Toyota Service 757-687-3442 ext. 7142 cevans@checkeredflag.com

September 09, 2012

Jason Raynor was my sales person and he was great from start to finish. This complaint has nothing to do with him. I bought my previous car from him and he was wonderful then too. If more of your employee More

by lyuba.kriger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim McNutt and Ed Belisle and Rich (Finance Manager)
September 09, 2012

Al Belanger of Checkered Flag Toyota is a non-nonsense, no pressure salesperson. We enjoyed his service in purchasing our new min-van, and would recommend him to any prospective family or individual looki More

by eriknhelen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Belanger
Sep 10, 2012 -

Checkered Flag Toyota responded

Congratulations on your new mini can Hart family! We are proud to have you as loyal customers. I am so happy to hear that Al was able to help you and your family find exactly what you were looking for. We look forward to seeing you again soon. Please be sure to let us know if there is anything we can do to make your ownership experience better. Check out our Facebook and Twitter pages for special offers! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

September 09, 2012

This is my second time in less than two years going to this dealership and I of course asked for Karen. My previous new vehicle was totaled in an accident and I knew right away that Karen was the one I w More

by BABSBEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Cochenour
Sep 10, 2012 -

Checkered Flag Toyota responded

We greatly appreciate hearing from our customers. Especially when they have such nice things to say about our staff. Karen is an extremely valuable member of our team and we know we are lucky to have her. We hope you are enjoying your new car and we look forward to seeing you again soon as well as anyone you recommend to us. Please let us know if we can help in any other way. Also, check out our Facebook and Twitter for more industry news! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

September 07, 2012

I enjoyed my experience at checkered flag Toyota primarily because of the professionalism and courtesy that shown me by Ray Aiden. I would buy from this dealership again. More

by cragg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Sep 07, 2012 -

Checkered Flag Toyota responded

Thank you for letting us know you had a great experience with Ray. We are grateful to have such a great staff member. We look forward to working with you again soon. Please let us know if there is anything else we can help you with. Also be sure to check out exclusive offers on our Facebook and Twitter pages. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

September 07, 2012

We were very pleased with our experience buying a new car. Bill was very knowledgable and helpful explaining the details about the Prius, as we were unfamiliar with a hybrid car. He was not pushy and t More

by varedneck55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Peterson
Sep 07, 2012 -

Checkered Flag Toyota responded

Welcome to the Checkered Flag Family! We are so happy to hear that your experience with Bill was so positive. He is an asset to our team and we will pass along your kind words. We look forward to working with you again and anyone you send our way. Check out the great offers on our Twitter and Facebook. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

September 07, 2012

The sales man, the financial manager are great customer service, very helpful and work with you until you satisfy. That means a whole lot to the customer. More

by ndtRav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James E. House Sr.
Sep 10, 2012 -

Checkered Flag Toyota responded

Thank you so much for this kind review. We are happy to hear that you had such a great experience with our staff. Please let us know if there is anything else we can help you with. Don't forget to Follow us on Twitter and Facebook for special offers! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

September 06, 2012

Was out looking at a 2012 Toyota Tacoma that day and had been to two other dealerships before visiting Checkered Flag. The overall customer service I received was top notch. Terrence and everyone I talked More

by ssalyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Blake
Sep 06, 2012 -

Checkered Flag Toyota responded

Thank you for sharing your experience with us. We love hearing when customers are happy with our service. We strive to make everyone feel comfortable and make the process and simple and stress free as possible. We look forward to working with you in the future! Like us on Facebook and Twitter for maintenance specials! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

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