Checkered Flag Toyota
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,091 reviews
Excellent Experience! They're not pushy at this dealership. They're not trying to sell you whatever happens to be a big ticket item! They want you to have the best deal you They're not pushy at this dealership. They're not trying to sell you whatever happens to be a big ticket item! They want you to have the best deal you can get and get you into the car you want! I was lucky enough to work with Tony Wallace and he helped me get the car I wanted with the package I wanted! Great customer service here! More
Very quick, very professional! My salesman, Michael Alfier, transformed what for me has been an excruciatingly painful process of buying a used car 'as smooth as silk'. Michael gree My salesman, Michael Alfier, transformed what for me has been an excruciatingly painful process of buying a used car 'as smooth as silk'. Michael greeted me very professionally when I first entered the showroom and his professionalism carried through to closure with the delivery of my 2017 Tacoma. He offered a menu of possible add-ons a few of which I selected - never any pressure. I came to Checkered Flag Toyota because they had THE ONLY Tacoma which even came close to filling my wish list. Very glad I dropped in - I am one happy camper with my 2017 Tacoma SR5! More
Best buying/leasing experience We loved the experience without hidden prices and “have to ask my manager” xxxxxxother dealerships use. From the beginning Michael Alfier was helpful, We loved the experience without hidden prices and “have to ask my manager” xxxxxxother dealerships use. From the beginning Michael Alfier was helpful, up-front, and very knowledgeable. This was our first experience with new Toyotas. Michael was patient and made sure we got to see the entire range of options that suited our budget and desires. He went the extra mile to ensure we got the color car we wanted with no more features than we wanted to pay for. Would highly recommend Toyota vehicles and getting them from Checkered Flag Toyota. More
Very caring and professional He knows the car that fits to your needs. He treated you like a family with understanding and very professional. He is a service oriented person willi He knows the car that fits to your needs. He treated you like a family with understanding and very professional. He is a service oriented person willing to walk an extra mile for your needs. He is a very open minded person in knowing something and very friendly. I’m very satisfied doing business with him. More
60000 mile service appt Fast, friendly, professional - I appreciate the way service was carried out including the suggested list of possible future issues to watch out for. S Fast, friendly, professional - I appreciate the way service was carried out including the suggested list of possible future issues to watch out for. Service was fairly priced and completed quickly. Thank you Malik and everyone More
Fast and easy Fredie Santos was very easy to work with. He is not pushy , and let us choose the car we really wanted. And made it happen in no time. We are happy an Fredie Santos was very easy to work with. He is not pushy , and let us choose the car we really wanted. And made it happen in no time. We are happy and glad with all he did for us. Nelia and Glenn Ridgway. More
Sales/Product Specialist rating Alex was recommended by a neighbor who also purchased a vehicle from him at Checkered Flag. Alex assisted me with finding the 4Runner I wanted and at Alex was recommended by a neighbor who also purchased a vehicle from him at Checkered Flag. Alex assisted me with finding the 4Runner I wanted and at the best price available. He did not pressure me into getting any “extras” that most dealers often do. He made my wife and I feel like we were dealing with a friend vs. a “slimy” salesman. This was by far the best experience we’ve had purchasing a new vehicle. I will definitely recommend Alex to friends and family. More
My faith in humanity restored Just finished my second purchase from Checkered Flag Toyota. I am officially a life long customer. I have always doubted car sales tactics and the s Just finished my second purchase from Checkered Flag Toyota. I am officially a life long customer. I have always doubted car sales tactics and the stigma of "the sleazy guy in a plaid jacket" raking me over the coals. My experience with the team, and my favorite product specialist Michael Alfier, have lifted my hopes in humanity. No xx. If you are interested in just starting your search, let Mike do the homework for you. Professional, sincere, and fun to work with!! Probably going to call him to go crack a cold one. That good!! More
I will never buy a car from here ever again. I bought my wife a 2018 Toyota Highlander, while the process of buying a car was simple the quality of the car is not. The car the we bought from the I bought my wife a 2018 Toyota Highlander, while the process of buying a car was simple the quality of the car is not. The car the we bought from the dealership is already falling apart the stitching on the passenger side and the rear where my daughter sits is also falling apart. The second issue that I would like to bring up is the dynamic cruise control three are days where it doesn’t work I’m driving on the highway and I try to engage the dynamic cruise control and the car is giving me a error message. The last issue that I would like to bring up is the gap between that navigation system this is not the first time that this is happened I bought the exact same car from this dealership and the same issue was happing to my other car. I brought these issues up to the appropriate staff and there response was “the issues that I’m experiencing with my car are normal wear and tear” I forgot to mention that I took the same concerns to priority Toyota and they said that I shouldn’t be experiencing any of the issues. So for that reason I would not recommend that you buy a car from here More
Fredie Santos Rocks!!! We have purchased two vehicles from Fredie, and both times service was Excellent. Fredie's knowledge of all the vehicles, their trims, and accessorie We have purchased two vehicles from Fredie, and both times service was Excellent. Fredie's knowledge of all the vehicles, their trims, and accessories made our buying experience efficient, care-free, and just plain awesome. Thank you Fredie! More