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Checkered Flag Hyundai World
Virginia Beach, VA
1,604 Reviews
At our new Hyundai dealership in Virginia Beach, we have devoted ourselves to helping and serving our Chesapeake area customers to the best of our ability. We believe the cars we offer are of the highest quality available. We understand that you rely on our Hyundai dealer website for accurate information, and it is our pledge to deliver you relevant and accurate content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to serving customers in Virgina Beach, Chesapeake, Hampton and Newport News, Virginia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,604 reviews
October 01, 2013
I was told to come in for recall of my car, it needed to be inspected for corrosion of the sub frame. I made the appt and asked, I think her name was Shelly, if I could wait while the car was being inspect be inspected for corrosion of the sub frame. I made the appt and asked, I think her name was Shelly, if I could wait while the car was being inspected.. She called me back after speaking to someone and told me that I could wait, it would only take about 1 hour. I went to the appt this mornng and was told by the man at the check in desk that it would take a couple of hours to do the inspection. He told me they would have to drill holes under my car , etc... I told him I was told that I could wait , I asked specifically about the waiting time, and now he was telling me that it would be a couple of hours. Needless to say, I had to leave to get to work so I did not have the car inspected for the corrosion recall they are talking about. I find this to be very bad business and bad customer service. I wish they had more trustworthy people working there. The man at the front desk was very polite but obviously I was given wrong info by the girl who made the appt. Also I would like to know why they have to drill holes in my undercarriage? I never heard of such a thing. I am very leary about bringing the car back there. More
by mt3921
Employees Worked With
man, works at front desk
September 28, 2013
Everything was fine except the cost. My wife and I were well pleased with Joel Perry as he knows the product very well and has provided good answers each time asked. However in trying to fill this respons well pleased with Joel Perry as he knows the product very well and has provided good answers each time asked. However in trying to fill this response whenever I made a mistake and previous entered data was deleted. I had to enter the brand 10 times because it got deleted due to error Totally UNSAT. More
by Dval3483
Employees Worked With
Joel Perry
September 27, 2013
My experience was a good one. Car dealerships/salesmen are normally extremely pushy and overbearing. My experience was very pleasant. My husband and I were not hounded. Getting the car was a different are normally extremely pushy and overbearing. My experience was very pleasant. My husband and I were not hounded. Getting the car was a different story. It took a little longer that expected, but that had nothing to do with the salesmen. He did keep me informed of the status, which was appreciated. More
by shebermark
Employees Worked With
William Plunkett
September 25, 2013
My experience was great! I came in on a Wednesday looking at a new car and had many questions to ask. Barbara and her sales team answered every question that my Mom and I had without hesitation and they expl at a new car and had many questions to ask. Barbara and her sales team answered every question that my Mom and I had without hesitation and they explained them to us in terms we could understand. They also worked the numbers to try to come as close as they could to what I wanted to pay for my monthly payment. I never felt pressured at any given time to buy my car. They really made me feel comfortable at the dealership. I drove away happier than I thought I would Friday night. More
by goldenxratio
Employees Worked With
Barbara Collins
September 25, 2013
The salesman was very attentive to our needs and patient with our questions. The dealership had a good selection of cars to test drive and look at. with our questions. The dealership had a good selection of cars to test drive and look at. More
by bfraczak
Employees Worked With
William Plunkett
September 25, 2013
Arrived at dealership for routine maintenance and recall work. Amanda and Mike were very courteous and professional. Furthermore, a problem surfaced about the recall part replacement which they wittingly work. Amanda and Mike were very courteous and professional. Furthermore, a problem surfaced about the recall part replacement which they wittingly resolved to my satisfaction. Could not ask for better customer care employees!!! More
by victorpm
Employees Worked With
Amanda & Mike
September 25, 2013
The employees were very helpful into getting my the car I wanted within the price range I needed to stay within. They are accommodated any questions or concerns I had with a solution with no hassle on my par wanted within the price range I needed to stay within. They are accommodated any questions or concerns I had with a solution with no hassle on my part. I would highly recommend this dealership, I plan on continuing my business with them for service and maintenance on my new Sonata! More
by MeganMartin
Employees Worked With
Dave Little, Bryan Lane
September 24, 2013
This is our second time coming back and again the customer sercice is exceptional. I would and have recommend checkered flag to all of my friends. customer sercice is exceptional. I would and have recommend checkered flag to all of my friends. More
by quidlecs014
Employees Worked With
joel perry
September 22, 2013
Bob was awesome. He was completely focused on making our experience fast while meeting our buying needs. VERY pleased and would buy another from Bob! experience fast while meeting our buying needs. VERY pleased and would buy another from Bob! More
by Gendrong
Employees Worked With
Bob Rischitelli
