Checkered Flag BMW MINI

I purchased a new Mini for my wife and I must say it was the best vehicle purchase I have been involved in. Your staff was above reproach. I have never expirenced customer service like your employees at the the best vehicle purchase I have been involved in. Your staff was above reproach. I have never expirenced customer service like your employees at the Checkered Flag Mini Dealership displayed. You should be very proud to have such a quailty staff selling your vehicles. They were very friendly, knowledgable and really took the time to make our expirence like no other. I have and will continue let all my family and friends know how wonderful your dealership is. I plan on purchasing a second Mini in the next couple of years and will buy it at no other dealership. They were top notch and my wife loves her new Mini. More

Absolutely great experience! Friendly and knowledgable staff. All of my questions were answered. I like that I was able to test drive a MINI on my own and at my own pace to really "get to know the vehicle staff. All of my questions were answered. I like that I was able to test drive a MINI on my own and at my own pace to really "get to know the vehicle." More

Very good service overall. Best price in area. All Very good service overall. Best price in area. All questions answered. Suggestions provided for car options. Nice facility. Fast service. Dealt Very good service overall. Best price in area. All questions answered. Suggestions provided for car options. Nice facility. Fast service. Dealt with the same people each visit. More

My wife and I saw the MINI during the VA Beach car show and decided take a closer look at the dealer. I called for and appointment and got one the next afternoon.Upon arrival at the dealership we were at t and decided take a closer look at the dealer. I called for and appointment and got one the next afternoon.Upon arrival at the dealership we were at the door by David who described the MINI and all of it's features, answered all of our questions and then put us in a MINI for a test ride. we ordered a car that afternoon. I was impressed by several things,the enthusiasm, product knowledge and friendless of every one we met at the dealership.When we picked the car up David went over all the car's features explaining how every thing worked and stressed that if we had any questions all we had to do was call. Car bying is not always a pleasant experience but David, and his sales manager Jimmy, made this a "piece of cake" More

Steve was very knowledgeable, patient, kind and aswered all my questions very precisely. The Cutomer Service was the best I have received yet from dealers in the Hampton Roads area. The Mini Cooper sales a all my questions very precisely. The Cutomer Service was the best I have received yet from dealers in the Hampton Roads area. The Mini Cooper sales agents worked as a Team while I was there, they helped each other out. The Financial Services were outstanding, he was very through with all the paperwork and explained all the services and answer all my questions. The Manager was very friendly and ensured that I wad taken care of. Overall it was a very pleasant experience and I would definately recommend Checker Flag Mini to anyone shopping for a vehicle. My whole family loves the Mini-Cooper!!! It was one of the best additions to our family! Thank you for making our experience and unforgetable one! More

John Cantwell did a great job getting us into a new 2011 328i. He's a great saleman and very customer friendly. Patient and thorough. He made a great effort to find exactly what we were looking for. 328i. He's a great saleman and very customer friendly. Patient and thorough. He made a great effort to find exactly what we were looking for. More

Great experience. Scott W was very knowledgeable about the vehicles and clearly is a car enthusiast. I feel that I was educated on the BMW product line and will certainly strongly consider a 5-series or X the vehicles and clearly is a car enthusiast. I feel that I was educated on the BMW product line and will certainly strongly consider a 5-series or X5 for our next car. thanks! More

This is my 4th mini and I wouldn't go anywhere else. The customer service is excellent and l live be there they make feel like family. customer service is excellent and l live be there they make feel like family. More

I previously worked with Brett Shopsin and Checkered Flag 3 years earlier when I purchased my first BMW. From that experience, I knew if/when I was in the market for another BMW, I would return to them for 3 years earlier when I purchased my first BMW. From that experience, I knew if/when I was in the market for another BMW, I would return to them for what I hoped would be another satisfying experience. More