Chavez-Jessup GMC - Service Center

Staff and service advisor were excellent on letting me know the status of my vehicle. Parts department was friendly as well know the status of my vehicle. Parts department was friendly as well More

I have been taking my Denali to GMC for many years because I trust them with my car. Their technicians deliver outstanding work and I get a car wash when they're done. because I trust them with my car. Their technicians deliver outstanding work and I get a car wash when they're done. More

I ' not happy whith your service, I had to wait Over two week for a repair. two week for a repair. More

Service Center, especially adviser, Stan, very responsive. Very customer centered and consistent service. They go the extra mile to ensure customer satisfaction. responsive. Very customer centered and consistent service. They go the extra mile to ensure customer satisfaction. More

I had an excellent experience, per usual. Jesse was expecting me and took my Denali in for service right away, no waiting. John had a loaner vehicle ready for me and I was in and out in less Jesse was expecting me and took my Denali in for service right away, no waiting. John had a loaner vehicle ready for me and I was in and out in less than 20 minutes. The repairs were ahead of schedule and when I came back, my Denali had a showroom shine!! Thank you so much for going the extra mile for me and for all of your customers, guys!! You are appreciated!! More

Horrible service! Dropped my car off and I had to call after almost a week to get an update. After I got my car back, I had a pair of sunglasses missing. It took them Dropped my car off and I had to call after almost a week to get an update. After I got my car back, I had a pair of sunglasses missing. It took them almost a week of me calling and leaving voicemails to get a response. A service manager finally called me and basically told me nobody seen anything and too bad, there is nothing he can do. This service department is a joke. This will be my last GMC vehicle I buy. More

This dealership is great, service department sucks. I personally think the advisor that has handle my truck last 2 times has something against me. He actually left on lunch or break instead of giving m I personally think the advisor that has handle my truck last 2 times has something against me. He actually left on lunch or break instead of giving me my truck back when I went for an oil change. A different advisor gave truck back to me. More

Great service On time Watching out for my well being Available when I need them being Available when I need them More

Chavez service department is absolutely amazing. Very skilled, polite and precise. My last visit was estimated for one hour and they were finished in 25 minutes. Very skilled, polite and precise. My last visit was estimated for one hour and they were finished in 25 minutes. More

The maintenance service was excellent, service advisor Jesse knowledgeable, professional, and courteous, also provided transportation to and from my residence upon completion of my vehicle, I’ve maintaine Jesse knowledgeable, professional, and courteous, also provided transportation to and from my residence upon completion of my vehicle, I’ve maintained my vehicle through the required schedule maintenance manufacture and Chavez/Jessup recommended schedule maintenance. More