42 Reviews of Chavez-Jessup GMC - Service Center
Service department at Chavez jessup is the best Jorge and all the staff are great! all the staff are great! More
Thank you Stan for a great experience with the recent service work on my GMC truck. Your idea to establish a base line for future maintenance was very much appreciated. Please take care of Stan, he is pr service work on my GMC truck. Your idea to establish a base line for future maintenance was very much appreciated. Please take care of Stan, he is priceless as an employee! More
Brutal customer service. I purchased a GMC Sierra Denali for 70K, while driving down the freeway a plastic piece on the front of the hood broke. To prevent it from breaking c I purchased a GMC Sierra Denali for 70K, while driving down the freeway a plastic piece on the front of the hood broke. To prevent it from breaking completely off I had to tape it to the hood. The dealership has told me this piece was not covered by warranty. It’s a 70K truck that had a piece of plastic break while I was driving down the freeway. At a minimum this was a defect, they should take more pride in their products and take care of their customers. John the sales manager repeatedly tried to change the story of what happened and why it broke. Even suggesting a basketball hit it causing the plastic to break. Read the picture attached, this is a common problem with the vehicle, experienced by many customers. Why buy a vehicle that falls apart while you’re driving down the road, especially from a dealership that is rude and has no intention of helping the customer. More
Brutal customer service. I purchased a GMC Sierra Denali for 70K, while driving down the freeway a plastic piece on the front of the hood broke. To prevent it from breaking c I purchased a GMC Sierra Denali for 70K, while driving down the freeway a plastic piece on the front of the hood broke. To prevent it from breaking completely off I had to tape it to the hood. The dealership has told me this piece was not covered by warranty. It’s a 70K truck that had a piece of plastic break while I was driving down the freeway. At a minimum this was a defect, they should take more pride in their products and take care of their customers. John the sales manager repeatedly tried to change the story of what happened and why it broke. Even suggesting a basketball hit it causing the plastic to break. Read the picture attached, this is a common problem with the vehicle, experienced by many customers. Why buy a vehicle that falls apart while you’re driving down the road, especially from a dealership that is rude and has no intention of helping the customer. More
This is my first time using Chavez-Jessup. Great service and pick up went smoothly. Great service and pick up went smoothly. More
Very professional service, offer pick and drop if needed. Will discuss with you what they rcommend for your car. Will discuss with you what they rcommend for your car. More
Always have excellant service when we bring the truck in for service. personnel are very helpful and personable. for service. personnel are very helpful and personable. More
I was lied to from the moment I made the appointment. And I got a flyer that even stated they matched prices on tires. I took in dozens of places that sold tires. They wouldn’t match any of them. They br And I got a flyer that even stated they matched prices on tires. I took in dozens of places that sold tires. They wouldn’t match any of them. They brought out paperwork not that was on my flyer, but they had in the back room. I will never return to Chavez and I’ve purchased two cars from you in the last three years no more. More
I am happy with Stan the service writer at GMC. I am not happy with all the greasy fingerprints on the inside of my windshield after they installed a new rear view mirror which also was dirty I am not happy with all the greasy fingerprints on the inside of my windshield after they installed a new rear view mirror which also was dirty More