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Chattanooga Volvo - Service Center

Chattanooga, TN

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47 Reviews

47 Reviews of Chattanooga Volvo - Service Center

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April 16, 2025

I have been very pleased with all the work provided by this dealership. I’ve had 3 complimentary oil changes and and an auxiliary battery replaced. Very satisfied. More

by vshumaker7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Holloway
January 26, 2024

Big thumbs down. My wife took her Volvo in and requested an oil change. Long Volvo of Chattanooga charged $250 of xx fees stating they performed a 30k interval checku More

by Dantym
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know
April 14, 2023

Great service and the staff is very professional. Wayne Slocumb is my sales rep and never hesitates to answer questions about my Volvo. I would buy another Volvo from this dealership with no hesitati More

by Tennvols76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Slocumb.
March 04, 2023

I’ve always received great service. I appreciate being recognized by name and feeling liken I’m receiving preferential treatment when it’s actually standard practice. Thank you for serv More

by Callie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
November 17, 2022

Always great service and friendly people thanks I have a 2005 xc90 bought it new always been serviced at volvo More

by diwalls20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desk serviceman
July 28, 2022

I have never had so much trouble to contact a service department. I left 3 messages that were never returned. I had to call about 6 times during the 3 days that they had my car. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad
May 18, 2021

Only one Volvo tech and has to watch YouTube videos on how to repair. Charged me and never fixed the problem after 7 days even tho they said they did. Go some where else for expert Volvo repair. Don’t wai More

by Never buy Volvo in Chattanooga again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea terrible customer service
March 04, 2021

Took my car in for 50,000 service and a replacement of a gasket weather strip for my trunk . Brent was absolutely awesome and made sure I was pleased with service . He was always so courteous and made sur More

by hikerjrn60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent and Teri
February 19, 2021

Dale is always personable and make you feel welcomed! He knows me by name and I appreciate that. Also, my car is always taken care of. More

by Tdvisions
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
January 23, 2021

Our vehicle has been there a week. Still have yet to diagnose problem. They never return a phone call. I highly recommend to go somewhere else! More

by Cbc5150
Recommend Dealer
No
Employees Worked With
Volvo service
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