Chattanooga Volvo
Chattanooga, TN
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What kind and helpful attention in trading in an older Volvo Tim and Mike were very efficient in answering my questions as I made the decision to trade in an older Volvo which Long's Chattanooga Volvo had helped Tim and Mike were very efficient in answering my questions as I made the decision to trade in an older Volvo which Long's Chattanooga Volvo had helped me care for for many years. I was allowed to take the car I was interested in on a test drive while my trade in car was evaluated. Both men were patient as I spoke with my banker to make sure that my decision for financing was the best for my situation. The basics of the car were explained and the availability of the men for answering questions in the future is very welcome. I felt that I was treated with respect and that the pricing was very fair for both my trade in and the newer model. More
Great experience Best experience for leasing a car. No pressure just lots of great customer service. Fair pricing. Lots of attention to detail. Vehicles have a wonderf Best experience for leasing a car. No pressure just lots of great customer service. Fair pricing. Lots of attention to detail. Vehicles have a wonderful safety record. More
Volvo purchase I went in with my mom to purchase a new Volvo x-90. Derrick sold us the car. He listened very closely to what we wanted and delivered shortly after. H I went in with my mom to purchase a new Volvo x-90. Derrick sold us the car. He listened very closely to what we wanted and delivered shortly after. He kept it short and simple yet extremely thorough. An honest salesman who truly knows his product. Would highly recommend Derrick and dealership. More
Showroom Surprise I found Chattanooga Volvo on the web. I was considering a new vehicle for my self. Shortly after contacting the dealership I was put in touch with De I found Chattanooga Volvo on the web. I was considering a new vehicle for my self. Shortly after contacting the dealership I was put in touch with Derrick. What a godsend, Derrick listened closely and was able to pickup on a few key details. Two days later when we came in, not only did Derrick have the perfect vehicle picked out for my wife but he surprised both of us by having the car in the showroom with a bow! We have never had such an exciting experience purchasing a car. I strongly recommend Derrick for next vehicle. More
Great experience We just purchased a XC60 from these guys. Really enjoyed working with Derrick Walters. He and the team are very knowledgeable, straight talking and su We just purchased a XC60 from these guys. Really enjoyed working with Derrick Walters. He and the team are very knowledgeable, straight talking and supportive. We generally don't like buying cars, there are so many options and brands it leaves us confused but Derrick help us cut through that. We look forward to working with them long term. More
Great experience My salesperson and their support staff was unbelievably helpful and I came out of there feeling like I got a great deal and so much knowledge about th My salesperson and their support staff was unbelievably helpful and I came out of there feeling like I got a great deal and so much knowledge about the car I can’t even remember everything. I’m very happy with my car and my experience and highly recommend dealing with them. Rich was great! More
Rich is awesome I just bought Chattanooga's first Volvo XC 40. Love it. My sales person was Rich Rosenberger. He is extremely knowledgeable and helpful and patient. I just bought Chattanooga's first Volvo XC 40. Love it. My sales person was Rich Rosenberger. He is extremely knowledgeable and helpful and patient. I can’t say enough good things about my experience with Rich. I had not planned to buy a car that day so I had not done my homework on trade-in value and financing. My bad. I now believe I could have and should have struck a better deal with Grayson and Kevin on the "paperwork." More
Ask for Derrick Walters!!! Derrick is very nice, thorough, low pressure sales person. He is very knowledgeable about all lines especially the Volvo. I am not the easiest person Derrick is very nice, thorough, low pressure sales person. He is very knowledgeable about all lines especially the Volvo. I am not the easiest person to deal with, I was very impressed with him. If you need a Volvo call Derrick! More
Customer Service at it’s best! I brought my XC60 in for an oil change and left with a 2018 XC90. Derrick provided us with the utmost professionalism and knowledge during the process I brought my XC60 in for an oil change and left with a 2018 XC90. Derrick provided us with the utmost professionalism and knowledge during the process. Mike Nichols helped with the number and paperwork process of ultimately being a deciding factor of me choosing to upgrade my vehicle. A sweet man named Ardis also assisted in such a wonderful way that the connections were real. The finance manager made the deal complete with wonderful additional warranties for me. The complete service that I experienced is exactly how a customer should be treated. This dealership will have a faithful customer from myself and all of my family. More
Excellent Sales Team My experience at Long Volvo was a 5 Star experience. Derrick Walters was my Volvo expert and walked me through the entire sales transaction. Additiona My experience at Long Volvo was a 5 Star experience. Derrick Walters was my Volvo expert and walked me through the entire sales transaction. Additionally, when we were on the test drive, unbeknownst to me, he took mental notes on my preferences in a car. When he delivered the car, he had programmed the settings to my personal preferences. When you go to Volvo of Chattanooga, you must ask for Derrick! More