Chattanooga Volvo

Truth and honesty is key to good customer service. I was told the car had been fully inspected and detailed. I'm not a mechanic but a broken cv joint was apparent the day I picked up the car. Nobody a I was told the car had been fully inspected and detailed. I'm not a mechanic but a broken cv joint was apparent the day I picked up the car. Nobody attempted to clean/detail the car as I was able to wipe off dirt from the seats, there was food in the cup holders, change in the door panel, dollar bills in the arm rest. More

We enjoyed our car buying experience! Tyson was quite helpful in the car picking out process and through the financial / buying process. Tyson was quite helpful in the car picking out process and through the financial / buying process. More

My salesperson was Tyson. He was great to work with. Knowledgeable, had the car ready to go for the test drive before I got there. Thanks to Tyson, they kept the car to finish He was great to work with. Knowledgeable, had the car ready to go for the test drive before I got there. Thanks to Tyson, they kept the car to finish some last minute maintenance so it would be perfect. I bought a used vehicle but they offered a great warranty program. Everything was very simple and everyone was very helpful. More

I had a great experience and the staff was extremely helpful and honest. I would recommend Volvo to my family. helpful and honest. I would recommend Volvo to my family. More

Will Garrett at Chattanooga Volvo was an excellent salesman, patient and answered all my questions. Would definitely work with Will again. salesman, patient and answered all my questions. Would definitely work with Will again. More

Took a long time to get the V60 Cross Country I wanted. In all fairness it was caught up in the dock confusion after the crash of the bridge near Baltimore. All through the waiting time Cedric kept us info In all fairness it was caught up in the dock confusion after the crash of the bridge near Baltimore. All through the waiting time Cedric kept us informed and assured that it would arrive. Picked it up yesterday and was treated with utmost courtesy and professionalism. One staff member spent nearly an hour explaining the many new features since my former 2014 Volvo. The business end went smoothly and respectfully . All in all it was an excellent experience. . They even gave us a great recommendation for lunch. More

Big thumbs down. My wife took her Volvo in and requested an oil change. Long Volvo of Chattanooga charged $250 of xx fees stating they performed a 30k interval checku My wife took her Volvo in and requested an oil change. Long Volvo of Chattanooga charged $250 of xx fees stating they performed a 30k interval checkup. Neither my wife nor I approved anything other than an oil change. They clearly took advantage of a lady. More

I test drove several cars yesterday and ended up back at Chattanooga Volvo to get the exact vehicle that suited me! Zach A. was an amazing salesman from beginning to end, although the car sold itself. He wa Chattanooga Volvo to get the exact vehicle that suited me! Zach A. was an amazing salesman from beginning to end, although the car sold itself. He was friendly, courteous, professional, knowledgable, and engaging without high pressure. The rest of the staff was the same way and both my son and I were impressed with our experience. More

I traded a car I had recently bought that I was unhappy with. They sold it for $13,000 more than they gave me on trade. I disputed the amount for my trade in and was told by Eddie the sales manager the ban with. They sold it for $13,000 more than they gave me on trade. I disputed the amount for my trade in and was told by Eddie the sales manager the banks would not loan more for someone who wanted to purchase. Yet they sold it for $13,000 more than they gave me. I understand they need to make money but that was excessive. I was completely taken advantage of. Females stay alway they obviously take advantage of females alone buying cars. I bought a brand new Volvo there and had to take it back in for new rotors right after buying it. A new car. I took it in for service to find out the service department is a joke. I got back in my blonde interior car to find grease all over the console and steering wheel. Volvo of Chattanooga is a VERY poorly ran business that takes advantage of people. I don’t know how they sleep. More

Great service and the staff is very professional. Wayne Slocumb is my sales rep and never hesitates to answer questions about my Volvo. I would buy another Volvo from this dealership with no hesitati Wayne Slocumb is my sales rep and never hesitates to answer questions about my Volvo. I would buy another Volvo from this dealership with no hesitation. More