454 Reviews of Chatham Parkway Toyota - Service Center
This was my first service experience with CPT and it was a positive experience. Upon arrival, I was greeted by Jessica, my Service Advisor. After reviewing with her why I was there, she directed me to the c a positive experience. Upon arrival, I was greeted by Jessica, my Service Advisor. After reviewing with her why I was there, she directed me to the customer waiting area. Upon completion, she reviewed the work that was done, answered my questions and then proceeded to process my payment. Hassle Free! I would highly recommend CPT to anyone needing service on their Toyota. More
It was clocking out time for the lady who attended me so I was rushed. I was told I’d get a call back Friday morning and it’s Saturday already and the body shop is closed. I was rushed. I was told I’d get a call back Friday morning and it’s Saturday already and the body shop is closed. More
I find this dealership, efficient on check in. Everyone was friendly. Communication was prompt. Like email texting updates and a personal call. was friendly. Communication was prompt. Like email texting updates and a personal call. More
I’ve been a customer since 2005 and the one thing I have to say is that this location is the worst when it comes to wheel alignments. Every time I get service here and an alignment needs to be done it’s nev to say is that this location is the worst when it comes to wheel alignments. Every time I get service here and an alignment needs to be done it’s never right. I had to get the service manager and the shop manager involved to get this fixed but feel like this is always ongoing and it’s just alignments. Not sure what to think anymore. More