Chatham Parkway Toyota - Service Center

Awesome Keisha provided excellent service. I was in out in a matter of no time. She has the patience of job. I called her twice within a weeks time and she n Keisha provided excellent service. I was in out in a matter of no time. She has the patience of job. I called her twice within a weeks time and she never ave me the impression that I was being a bother. i needs was meet in very quick. Thank You Keisha for your outstanding customer service. We need more people like you in the world. BRL More

Excellent Customer Service I would like to express my gratitude to Dan Clements for outstanding customer service. My 4runner was due for an oil change and he was so very helpfu I would like to express my gratitude to Dan Clements for outstanding customer service. My 4runner was due for an oil change and he was so very helpful. He was courteous and efficient while checking in the vehicle. Upon completion of the oil change/service, I paid and left but after driving about a block, the tire pressure light began to blink. I turned around and returned and Dan was right there ready to help. He took the car back again without having me wait and determined that it needed a new sensor. I appreciate his sincere professionalism and caring attitude. So very hard to find these days!! He is a perfect representative for a stellar product in Toyota! Many thanks! Diana More

This has to be the worst customer service experience I have ever had in my 32 years of being in customer service! Had my truck towed there and was told they would take a look at it that afternoon. I arri have ever had in my 32 years of being in customer service! Had my truck towed there and was told they would take a look at it that afternoon. I arrived with my wife at around 5:30 pm. When we walked in no one spoke or acknowledged us. We waited 5-10 m8nutes before anyone said anything. Then the service rep was talking so much until she didn5 hear a word I said. Told her the same thing and she kept telling me what she thought. My instructions were to troubleshoot and call me as soon as I walked out the door she called and wanted to change a part. Wow really and it wasnt to correct the issue. At qny rate I towed the vehicle to another dealer. This Service Department is terrible. More

The appointment was easy to make and I was in and out on the time that was promised. 3 for 1 tire sales are great. They even washed my car the time that was promised. 3 for 1 tire sales are great. They even washed my car More