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Chatham Parkway Toyota - Service Center

Savannah, GA

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454 Reviews

454 Reviews of Chatham Parkway Toyota - Service Center

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October 03, 2020

I called several times to see if or when my car would be ready. Your customer service does not want to help. I kept being put into voicemail. More

by LSMITH5368
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David
October 02, 2020

The service dept is always professional and informative and friendly. I changed on purpose from Savannah Toyota..in fact, I bought my first Toyota from Savannah Toyota and got my second one from Chatham. I More

by DANAGAY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
October 02, 2020

I was satisfied with the service but it really took a long time for a simple oil change and purchase of 2 tires and a tire balance More

by DRCVJORDAN06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
October 01, 2020

My advisor anthony Lloyd was the best he made sure I was content and a satisfied customer he got me in went over everything I needed to know More

by kira_oswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lloyd
October 01, 2020

Fast service with good communication on necessary items. Gave option to select which ones are critical and which ones can be done at a later time. More

by teejaylouw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young
October 01, 2020

I wish I had the life time oil change tire rotation as part of the warranty deal like I was offered At the Toyota dealership in Brunswick. More

by jeromelott54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
October 01, 2020

After my service this last time I do believe I will look elsewhere to have my car serviced. I had my car serviced at 20,000 miles and was told that both my filters were in the yellow and needed to be chang More

by jhampe_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiesha Holmes/Tyshawn Miles
Oct 19, 2020 -

Chatham Parkway Toyota responded

Thank you for bringing this to our attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns please contact me directly. I look forward to speaking with you. Thank you, Shonda O’Connor – Customer Relations Service Manager. (912) 443-4459

October 01, 2020

Dropped my car off at 11:35am, was told it would take a hour. Had to call CPT at 1:40 to see if my car was ready and it was. Disappointed that I did not receive a call to pickup my car in a timely manner. More

by Omarioreall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanisha
September 27, 2019

Is it fraud to claim to do service that is NOT done? I trusted this dealer after buying my 2018 Corolla there in 2/2018. On there third maintenance visit I discovered that they may have done NONE of the More

by WarrenS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiesha Holmes, service advisor, Dontae Moore, tech. Tyson Young, Service Manager.
February 02, 2019

Terrible dealership These people are dishonest, they don’t honor their word or their own policies. Stay clear of this place unless you into the “run around” More

by off33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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