454 Reviews of Chatham Parkway Toyota - Service Center
The service dept is always professional and informative and friendly. I changed on purpose from Savannah Toyota..in fact, I bought my first Toyota from Savannah Toyota and got my second one from Chatham. I and friendly. I changed on purpose from Savannah Toyota..in fact, I bought my first Toyota from Savannah Toyota and got my second one from Chatham. In fact, I will never walk in there again. The dealership was clean and well stocked with coffee 😊 More
After my service this last time I do believe I will look elsewhere to have my car serviced. I had my car serviced at 20,000 miles and was told that both my filters were in the yellow and needed to be chang elsewhere to have my car serviced. I had my car serviced at 20,000 miles and was told that both my filters were in the yellow and needed to be changed. I personally changed BOTH FILTERS myself after that visit. Now comes this service visit at 25,000 miles to have my tires rotated and multi-point inspection. When my car was ready and They were checking me out, II was being told that BOTH MY FILTERS were in the yellow and are recommended to be changed. How can this be possible when they were BOTH changed after 20,000 miles and just 5,000 miles later needing to be changed again? More
Dropped my car off at 11:35am, was told it would take a hour. Had to call CPT at 1:40 to see if my car was ready and it was. Disappointed that I did not receive a call to pickup my car in a timely manner. hour. Had to call CPT at 1:40 to see if my car was ready and it was. Disappointed that I did not receive a call to pickup my car in a timely manner. More
Is it fraud to claim to do service that is NOT done? I trusted this dealer after buying my 2018 Corolla there in 2/2018. On there third maintenance visit I discovered that they may have done NONE of the I trusted this dealer after buying my 2018 Corolla there in 2/2018. On there third maintenance visit I discovered that they may have done NONE of the actual maintenance on the previous 2 appointments. The management and staff here are incompetent and entirely lacking in customer service skills and honesty. Tried to contact Toyota Customer Service but after waiting a LONG time on the phone, there appears to be nobody there to answer customer concerns. As a 30+ year Toyota customer, it is a sad day when a Toyota dealership fails to even do a tire rotation on a 15K maintenance visit. I have completely lost trust in this dealership and Toyota for allowing this to go on. More
Terrible dealership These people are dishonest, they don’t honor their word or their own policies. Stay clear of this place unless you into the “run around” These people are dishonest, they don’t honor their word or their own policies. Stay clear of this place unless you into the “run around” More