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Chatham Parkway Toyota - Service Center

Savannah, GA

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454 Reviews

454 Reviews of Chatham Parkway Toyota - Service Center

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October 08, 2020

I had a great experience here. The employees were polite and courteous. The time they said it would take was pretty accurate and my favorite part the the Coke Soda fountain. :) :) :) :) :) More

by FPGDOYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Sure.
Nov 08, 2020 -

Chatham Parkway Toyota responded

Hello, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 08, 2020

my cars wheel studs was missing after maintenance,this is a MURDER。i wont be there next time cause im not sure if they‘ll make same mistake for next time。 More

by dzaiquan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tiesha
Oct 16, 2020 -

Chatham Parkway Toyota responded

Dzaiquan, We understand your frustration and we want you to know we value your business. We would like to learn more about the specifics of your situation and see what we can do to make this situation right. Please give me a call at your convenience. Thank you, Shonda O’Connor – Customer Relations Service Manager. (912) 443-4459

October 08, 2020

It takes a long time for someone to come to you when you drive up in service. My new advisor, Kayla was very attentive and professional. I was very pleased with her. More

by Efroyal12er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
Nov 08, 2020 -

Chatham Parkway Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Chatham Parkway Toyota. Thank you again for leaving us this response! Take care!

October 07, 2020

Forgot to reset my my car. Keeps showing maintenance required. The guy that checked me out was not very helpful, felt rushed to get out of the door. More

by TD02415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 16, 2020 -

Chatham Parkway Toyota responded

TD02415, We understand your frustration and we want you to know we value your business. We would like to learn more about the specifics of your situation and see what we can do to make this situation right. Please give me a call at your convenience. Thank you, Shonda O’Connor – Customer Relations Service Manager. (912) 443-4459

October 06, 2020

Excellent service from the time you walk him to the door until the time you leave and when you come back for service upmost respect to Chatham Parkway, Toyota. More

by uhearmemaddog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Chaney, Andrew, and Mark
October 06, 2020

As always, I've never had a problem here. The people are kind & the service is exquisite. I appreciate all that they do here to assist the customers. A few days ago, one of the Service Representatives took More

by tlkemp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe her name is Cindy or Cynthia
October 05, 2020

I always receive excellent service from the service department. Even if there's a hiccup in my service experience, Michael Gardner the service department manager is always there to help me out More

by haihoangdang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
October 05, 2020

i been with this dealership since 2016 when i got my car serviced on 9/30 i felt like i was forced to get things on my car i didnt need the advisor was rude and showed lack of caring when i was asking about More

by naybossingg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
david
October 05, 2020

Service center needs to communicate to customer how long to expect repair time for the requested service. I don't have anything more to add More

by tinafromtybee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
October 03, 2020

As always the service department was outstanding. The service was quick, the wait was pleasant, and the staff was energetic and thorough!! The facility is always very clean...like a hospital for cars. More

by DHARMAGEDDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot recall, sadly
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