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Chatham Parkway Toyota - Service Center

Savannah, GA

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454 Reviews

454 Reviews of Chatham Parkway Toyota - Service Center

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January 02, 2021

Scheduled Maintenance visit took it in and waited car was worked on and received courtesy car wash. Due to social distancing place was not crowded. Received my car and was out of there. More

by lovely02213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember who I worked with, check your records.
January 01, 2021

The Service Managers are thoughtful and took the time to do a test drive with me in the car to determine the cause of the issue my vehicle was experiencing. More

by alexsafi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael , Brittany Hickman
Jan 05, 2021 -

Chatham Parkway Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

December 27, 2020

The service was very good. Service representative was very good in communication. I am glad for the valet service. Thank you for your service. Have a great day! More

by PABANTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Dec 31, 2020 -

Chatham Parkway Toyota responded

Hi there, thank you so much for your positive comments about Chatham Parkway Toyota! We do hope we can be of assistance in the future. Take care!

December 24, 2020

The service person was very courteous and efficient. Quick in and out so I did not have to wait long, and they washed my car. Thank you More

by REVLEIGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Dec 26, 2020 -

Chatham Parkway Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2020

Thank you for picking up my car. I am a senior and the valet service keeps me safe. Merry Christmas and a happy new year to all! More

by BOBWSR55
Customer Service
Recommend Dealer
Yes
Employees Worked With
Corell Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2020 -

Chatham Parkway Toyota responded

Hello, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2020

The service was quick without delay. The service advisor is a ray of sunshine during these turbulent times. She’s courteous and exhibits a high degree of professionalism. More

by RHESS37847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiesha Holmes
Dec 22, 2020 -

Chatham Parkway Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 18, 2020

Vehicle written up and taken in virtually immediately !!!!! Very close to my home, Ms Tiesha Holmes is an asset, made my visit very comfortable !!!!!! The coupon work I had done to my vehicle was cost- More

by michaelbrown31405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiesha Holmes ( * * * * * )(STARS)!!!
Dec 22, 2020 -

Chatham Parkway Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2020

Terrible, no communication at all. I waited for 4 Terrible, no communication at all. I waited for 4 hours and finally get an answer that we are waiting on Toyota to make a decision. I asked for More

by DPeigh
Customer Service
Recommend Dealer
No
Employees Worked With
Joe Smith 5 star.
Feb 12, 2021 -

Chatham Parkway Toyota responded

Thank you for bringing this to our attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns please contact me directly. I look forward to speaking with you. Thank you, Shonda O’Connor – Customer Relations Service Manager. (912) 443-4459

December 16, 2020

The Chatham Toyota Service Department staff has always been very attentive, helpful and calls with reminders when necessary. Ms. Tiesha Holmes has been working with me for my past several service checks More

by fp0503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiesha Holmes
Dec 22, 2020 -

Chatham Parkway Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Chatham Parkway Toyota. We hope to be of service to you again in the future. Best wishes, Chatham Parkway Toyota.

December 14, 2020

Friendly and courteous staff. Comfortable waiting area with refreshments. Super great to get email reminders when service is due to remind me to make Appt. More

by cynspark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant remember
Dec 18, 2020 -

Chatham Parkway Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Chatham Parkway Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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