Chatham Parkway Toyota - Service Center

Service work was done in timely manner and was updated on progress and checked out with no problem. Requested to speak with another department and was worked in the schedule. Facilitated getting my vehicle c progress and checked out with no problem. Requested to speak with another department and was worked in the schedule. Facilitated getting my vehicle changed for an upgrade. More

The dealership was clean and easy to find. The people from the receptionists to the General Manager Mr. Chaney were friendly and knowledgeable. Also, the dealership is minority-owned which is awesome! from the receptionists to the General Manager Mr. Chaney were friendly and knowledgeable. Also, the dealership is minority-owned which is awesome! More

Hopefully as I type this review my car is being delivered to my house. All I need is window tinting. This should have been done before I took ownership of the car. Apparently the detailer that was assigned t to my house. All I need is window tinting. This should have been done before I took ownership of the car. Apparently the detailer that was assigned to tint my windows walked out with the keys to my car in his pocket so I was able to take delivery without window tint. I scheduled for the next saturday to have my windows tinted. I drove from Effingham county to the store. Checked my car in and left with someone. 5 HOURS later I called to check on my car, WHICH had an appointment, they told me then that they did not have anyone that could tint windows that day. So I had an appointment to get window tint and the shop did not have anyone that could tint. Then I had to wait 5 hours and call myself to find out that my car was there for no reason. Thadeus managed to work out for me that car would be picked up from my house for this latest appointment. I heard Thadeus on the phone confirm my cars appointment for 9 AM on Thursday Morning. My car was not picked up from my house until 11:30 am. My car spent the day at the shop and at 5:45 pm Thadeus called to tell me that even though the GM told the tint guy to tint my windows that for some reason lost in communication he did not tint them. Today is Friday at 2 pm this is the THIRD attempt with this dealership to have my windows tinted. I'm glad I have a work vehicle to drive home or This would have been a VERY large problem. More

Service Manager went beyond and researched my tire warranty. When you buy a car you forget what you purchase. Thank you for saving me some money warranty. When you buy a car you forget what you purchase. Thank you for saving me some money More

Stacey has a great way with people and takes the time to explain things instead of treating you like an opportunity to generate revenue so the dealership can make its goal for the month. explain things instead of treating you like an opportunity to generate revenue so the dealership can make its goal for the month. More

The employees were very nice… fast and professional and honest. I really liked the service. Thank you honest. I really liked the service. Thank you More

Very quick and on time when picking up your vehicle it’s hard to find somebody to help you hard to find somebody to help you More

Excellent service and was kept advised of the progress of the service. Got no complaints. the service. Got no complaints. More

A group of professionals who cares about their customers. They make everyone feels like a part of their family. I enjoy doing business with them! They make everyone feels like a part of their family. I enjoy doing business with them! More

My experience was A#1 very fast and efficient. My customer service rep was very nice. customer service rep was very nice. More