Chatham Parkway Toyota - Service Center

I had a 9:30 appointment and when I arrived the service center was full. I was told that because I had an appointment I would not have a long wait. It took them almost 2 hours to let me know that I needed center was full. I was told that because I had an appointment I would not have a long wait. It took them almost 2 hours to let me know that I needed my brakes replace. I am thankful it did not take them as long to do the job More

Stacey in the Service Department was extremely accommodating when I arris without a scheduled appointment. She got my vehicle the necessary service in short order accommodating when I arris without a scheduled appointment. She got my vehicle the necessary service in short order More

I have resolved the problem by my self just had to clean the battery cables. The lights were off brake works fine. It the dealership wanted $4000 to $4500. To resolve the problem. I saved me a lot of money. the battery cables. The lights were off brake works fine. It the dealership wanted $4000 to $4500. To resolve the problem. I saved me a lot of money. The technician need to be trained well. More

I love bringing my car back to my dealership for service. I am never disappointed! Amanda T. is an amazing representative and she helps me with my appointments and explains everything I need to look out for I am never disappointed! Amanda T. is an amazing representative and she helps me with my appointments and explains everything I need to look out for clearly. The technicians are just as valuable. I really appreciate getting my car washed and vacuumed with my service as well. More

Stacey Lampkin provided great customer service! I always use This dealership for my service needs and it has improved over the past few years. Thanks use This dealership for my service needs and it has improved over the past few years. Thanks More

Everything was really great. We always get good service. We waited for our car so the lobby is always clean and a hot cup of coffee is always welcomed. Thanks so much. We waited for our car so the lobby is always clean and a hot cup of coffee is always welcomed. Thanks so much. More

Excellent individual! Knowledgeable about the vehicles and courteous about your wants and needs. Showed all options that we wanted and needed for our purchase and went out of his way to help us. and courteous about your wants and needs. Showed all options that we wanted and needed for our purchase and went out of his way to help us. More

Work was completed 1.5 hours past time indicated. One of the tasks that they were supposed to complete was putting nitrous in the tires. When the vehicle came out I was informed that it had been completed. the tasks that they were supposed to complete was putting nitrous in the tires. When the vehicle came out I was informed that it had been completed. However, the metal green valve stems were missing. Initially I was told that they had “run out,“ which is illegal. They did call back and determined they did not in fact put any nitrous in the tires. They were willing to send me away without providing me the service that they told me they had performed.Furthermore, when they did the work they left mud on the back formats and on the door. Apparently they worked on my truck with muddy boots. More

Excellent customer service! Stacy was absolutely the best! She was so professional and kind. I will recommend your dealership to friends and co-workers. Thank you! best! She was so professional and kind. I will recommend your dealership to friends and co-workers. Thank you! More

Service fast and convenient service lady did great job she explain everything that was done check to say how many oil changes I got left any questions ask she answered clearly she explain everything that was done check to say how many oil changes I got left any questions ask she answered clearly More