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Chatham Parkway Subaru - Service Center

Savannah , GA

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283 Reviews

283 Reviews of Chatham Parkway Subaru - Service Center

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November 04, 2021

I wish the drop off and pick up process was a bit faster considering I made an appointment and indicated when I would pick up the car. A lot of waiting More

by dbartolomucci0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Nov 06, 2021 -

Chatham Parkway Subaru responded

Hi, we really appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 04, 2021

Service was rendered on time and personnel were friendly and quite helpful with questions regarding the programming of my new radio! More

by DKMYERS9935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garland, Jenna Heck
Nov 06, 2021 -

Chatham Parkway Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

November 03, 2021

Justin was very nice and the computer update was installed quicker than I thought so I had time to spare before work! More

by LYNNIEPOOH26
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Nov 06, 2021 -

Chatham Parkway Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 30, 2021

Service was provided earlier than scheduled when I arrived and this enabled me to avoid rush hour traffic on my drive back to Hilton Head. More

by hjf0738
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Nov 01, 2021 -

Chatham Parkway Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 28, 2021

Service representatives are always friendly. Love you get a free car wash. Work done well More

by MKEASC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Oct 30, 2021 -

Chatham Parkway Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 27, 2021

Usually when we have the car serviced they offer to wash, this was not the case this time. They didn't ask and I received a dirty car back just like when I took it in, this was a little disappointing. More

by OZARKMOBILE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Chatham Parkway Subaru responded

Hi, we really appreciate your great feedback! Please reach out to our Customer Relations Manager, Shonda O'Conner, at 912-443-4459 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. Take care!

October 27, 2021

We are really enjoying our (1st time) Suburu and the Service Dept. has been excellent each time we had to make contact for assistance. More

by FAYTERRY68
Friendliness
Recommend Dealer
Yes
Employees Worked With
Malcolm Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garland
Oct 28, 2021 -

Chatham Parkway Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

October 26, 2021

First time Subaru owner and loving the ride ! My service couldn’t been better! Very efficient and professional staff ! excellent service! ❤️ My Subaru!! More

by k.odom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Oct 28, 2021 -

Chatham Parkway Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 21, 2021

Pleasant and quick service. Service advisor took the time to walk me through my tire options. More

by JRB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Oct 22, 2021 -

Chatham Parkway Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 20, 2021

They are always polite and helpful, we have purchased our last 3 vehicles from them and will continue to use them for service. As long as the service dept. keeps working as hard as they do, we will be back. More

by GJT
Recommend Dealer
Yes
Employees Worked With
Jimmy McConaghy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wheeler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Chatham Parkway Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

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