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Chatham Parkway Subaru - Service Center

Savannah , GA

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283 Reviews

283 Reviews of Chatham Parkway Subaru - Service Center

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February 07, 2022

Warranty issue with drivers window was resolved quickly the first time. I was kept informed. More

by R.RAGAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garland, Jenna Heck
Feb 10, 2022 -

Chatham Parkway Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2022

On time appointment - very efficient in performing service. Great information flow from maintenance staff to me. On time as promised. Well done More

by JKROSS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Chatham Parkway Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

February 03, 2022

Great Quick Service! Everyone is very kind and helpful. I will definitely be going back. More

by NF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Chatham Parkway Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 02, 2022

Quick and easy to get my oil changed even without an appointment. I was in and out in about an hour. More

by AZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garland, Jenna Heck
Feb 04, 2022 -

Chatham Parkway Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 02, 2022

Brandon in service is always helpful and pleasant. I trust his judgement when he recommends repairs or service for now or waiting til later. More

by JBERYLBROOKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Chatham Parkway Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2022

Very polite and courteous staff who took care of the issue very quickly. Appreciate it. More

by mgsengstack
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garland
Feb 03, 2022 -

Chatham Parkway Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2022

The car was serviced as described. It was completed in time that was promised. All details of the service grip was good. More

by smmsav
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Chatham Parkway Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

January 20, 2022

Always good service and the staff is always pleasant. Brandon is on point and knowledgeable and he knows cars. Spoke with Odell about purchasing a second Subaru and he provided me with the information I More

by Y.COBIN
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Chatham Parkway Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Chatham Parkway Subaru! We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2022

Brandon was very helpful and courteous. Overall a good service experience. Fast service with work done to my expectations. More

by jimvicnow51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Chatham Parkway Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 17, 2022

I had to return car to dealership after driving just a few miles after oil change due to smoke coming from engine compartment. Oil was leaking from filter and covered compartment. It was dripping onto cra More

by Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Havu
Jan 19, 2022 -

Chatham Parkway Subaru responded

Hello Thomas, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact our Customer Relations Manager, Shonda O'Conner, at 912-443-4459 so we can work towards a resolution. We look forward to hearing from you. Take care!

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