Chatham Parkway Subaru - Service Center

Purchase and service Subarus purchase for my wife. Purchase experience was okay not great. Salesman answered questions but wasn't as personable as he could be with my wi Subarus purchase for my wife. Purchase experience was okay not great. Salesman answered questions but wasn't as personable as he could be with my wife. Service experience has been good and helpful. More

Service on Low tire Pressure The low pressure problem with the tire was diagnosed and repaired quickly and professionally as I have come to expect from everyone at Chatham Parkway The low pressure problem with the tire was diagnosed and repaired quickly and professionally as I have come to expect from everyone at Chatham Parkway Subaru. More

I feel the Service Advisor sold me unnecessary repairs Unprofessional and slimy. I bought my 2011 Subaru Outback from Chatham Pkwy Subaru and had all service done there in the past. No more! I have felt t Unprofessional and slimy. I bought my 2011 Subaru Outback from Chatham Pkwy Subaru and had all service done there in the past. No more! I have felt they were honest with me in the past, but last week was a 180 degree change in communication and sales tactics. After describing the noise coming from the front wheel of my car and bringing it in to the service dept, I was given a muddled unclear description of what needed replaced on my car and told that 3 wheel bearings needed replaced. I was told the rear wheels were the worst and they needed replaced the most. The front could wait. The part for the front would have to be ordered. I paid over $1000 dollars to replace the rear wheel bearings including $450!! in labor (completed in less than 2 hours) only to have 0 percent improvement in the noise and vibration, again, still coming from the front of the car. So I call the advisor and he says to bring the car back. He is off the next day so the next service advisor asks if I am ready to have the front wheel done for another $450!! Miraculously the part for the front bearing was in Stock the next day, ready for me. I said , no! I would not be spending any additional money with this service department since the $1000 repair I paid for did zero to fix the original noise I described. I feel I got taken by this dealership in paying for repairs that did nothing to fix the problem I described. More

Great Service They have taken care of my 2014 Subaru Outback since I bought it. Would recommend this dealer to others. I will continue to use them to service my Sub They have taken care of my 2014 Subaru Outback since I bought it. Would recommend this dealer to others. I will continue to use them to service my Subaru. More

Simple all the way. No problem with my 18000 check up! Fast and efficient. Enjoyed the donut and drink after an hour drive from Statesboro, Ga. even got directions to hea No problem with my 18000 check up! Fast and efficient. Enjoyed the donut and drink after an hour drive from Statesboro, Ga. even got directions to hear back home. More

Polite and respectful service Personnell were polite and respectful, they were not pushy. Brandon explained problems with my vehicle and options. Car was serviced in a very timely Personnell were polite and respectful, they were not pushy. Brandon explained problems with my vehicle and options. Car was serviced in a very timely manner. More

Had car serviced. I walked (actually, drove) in without appointment. Friendly and personable staff. Short wait. Explained work done and car was washed. It was great! I walked (actually, drove) in without appointment. Friendly and personable staff. Short wait. Explained work done and car was washed. It was great! Always a pleasant experience. More

No hassle, No trouble, No worries! The service team at Chatham Parkway Subaru do a phenomenal job every time I visit. They are very informative and provide updates the entire time my ve The service team at Chatham Parkway Subaru do a phenomenal job every time I visit. They are very informative and provide updates the entire time my vehicle is being worked on. The technicians always exceed the standard, and the service managers always seem to find ways to save me a few bucks. A great bonus is that free courtesy wash they offer every time my service is complete! This is a dealership I trust with ALL of my vehicles, not just my Subaru. More

Great customer service Came from out of town and my car broke down. I took it to the dealership and they took great care of it. Very open with prices and what they were doin Came from out of town and my car broke down. I took it to the dealership and they took great care of it. Very open with prices and what they were doing through out the repair process and were able to get a lot done for a reasonable cost. Great service and great repairs, couldn’t ask for more! More