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Chatham Parkway Subaru - Service Center

Savannah , GA

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283 Reviews

283 Reviews of Chatham Parkway Subaru - Service Center

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November 02, 2020

Totally pleased. Vehicle pick up and delivery went smoothly. Service writer contacted me all through the day, and modified the work order when I made a late request. More

by RJCOURTNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only dealt with my device writer, who I thought was named Jennifer, but was not. I know it starts with J.
Nov 09, 2020 -

Chatham Parkway Subaru responded

Rjcourtney, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2020

The dealership is always working hard to help the customers. The people are friendly. The only draw back for me is having to answer a survey that I don't care to fill out b ecause they keep sending i More

by MCP1862
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Bryant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garland
Nov 09, 2020 -

Chatham Parkway Subaru responded

Mcp1862, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 30, 2020

Poor service experience.Folks in the shop rotated tires Poor service experience. Folks in the shop rotated tires but did not tighten the lug nuts on one of the wheels. A dangerous situation as my son is t More

by g.elkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy McConaghy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
ODell Bacon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garland
October 29, 2020

Repaired tire which had nail.I was unaware of nail so heads up to dealership. Inspected my SUV changing oil and filter. Told me tires should last another 10,000 miles. More

by SHAKIEJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Nov 09, 2020 -

Chatham Parkway Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

October 29, 2020

Had an appointment and was waited on at the appointment time. Very nice, knowledgeable, and courteous employees, starting with your service manager. He answered all my questions to my satisfaction (and tha More

by jpc13ga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy McConaghy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Chatham Parkway Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 29, 2020

Great service & convenient as given an Acsent Loaner to Drive for the days without my car, the new employee who got my paperwork was excellent as was my adviser More

by VHRMK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Nov 09, 2020 -

Chatham Parkway Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 29, 2020

Efficient and very quick service call. I was warmly greeted, welcomed to the lounge to await the maintenance, kept informed and rapidly processed on my way! All under a 1/2 hour! More

by JKROSS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Nov 09, 2020 -

Chatham Parkway Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2020

My problem with my new car was very hard to diagnose, but the service manager stayed with it until I was satisfied. Thank you again. More

by JCOWLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Nov 06, 2020 -

Chatham Parkway Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 21, 2020

Service department was professional and efficient. I went in for an oil change and tire rotation in October during this COVID era. I was only there about 45 minutes and I was the only person in the wait More

by mead21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Nov 01, 2020 -

Chatham Parkway Subaru responded

Mead21, thank you for your kind review; we are happy to pass along your comments to the team here at Chatham Parkway Subaru! Please let us know if you have any additional questions about services you received and thank you again for choosing Chatham Parkway Subaru!

October 20, 2020

Dustin provided great customer service and explained the work that was done on the Subaru as well as what I still need to get done. More

by mirela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Nov 02, 2020 -

Chatham Parkway Subaru responded

Mirela, we're happy you found our staff to be so supportive during your experience here at Chatham Parkway Subaru. We hope to be of service to you again! Take care!

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