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Chatham Parkway Subaru - Service Center

Savannah , GA

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283 Reviews

283 Reviews of Chatham Parkway Subaru - Service Center

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February 04, 2021

My service was very informative, never disappointed in the attention I receive in order to keep my Outback on the road. Great Great staff, I appreciate them. More

by dgsmith1935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Feb 08, 2021 -

Chatham Parkway Subaru responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Chatham Parkway Subaru. If you're ever in need of more help, please let us know!

February 03, 2021

Service was fine. Disappointed you don’t meet your competitors on early service no charge. Had to wait for car to be washed but it was clean when delivered. More

by JAMES.KIMBALL02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Feb 04, 2021 -

Chatham Parkway Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 03, 2021

Dustin and Jenna both provided excellent customer service, as always. I was given a ride back to work immediately after dropping my car off for a routine oil change. Dustin also replaced / refitted a More

by chriskana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna, Dustin Garland
Feb 04, 2021 -

Chatham Parkway Subaru responded

Hi, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 29, 2021

Came in with a 39.95 oil change coupon, but of course that was for conventional oil so the price went up to 59.95 ($10.00 off the 'special' price). Then instead of the 45 minutes stated it took about twi More

by MNTBENDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
January 29, 2021

GREAT SERVICE REASONABLE WAIT TIME WAITING AREA NICE BEAUTIFUL SHOWROOM ALL STAFF IS FRIENDLY SERVICE REP. DID A GREAT JOB LETTING US KNOW STATUS THIS REVEIW COMES FROM A FORMER SERVICE MANAGER FOR FOR More

by bdouglas168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I THINK HIS NAME WAS BRANDON, Dustin Garland
Feb 01, 2021 -

Chatham Parkway Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 28, 2021

Service was good but the price could be a little better. Tire rotation should be included in the price for the oil change. Why is the oil change listed at 69.00 then charges of 48.00 in consumables More

by mark.desimas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy McConaghy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garland
January 23, 2021

Everyone was very pleasant and it was greatly appreciated. I do not mind making a quick comment but do not appreciate that there is a minimum requirement. May not complete next time More

by neners234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Jan 25, 2021 -

Chatham Parkway Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 21, 2021

i have nothing else to say, i have nothing else to say. if i have nothing else to say why do i have to submitt 25 words? More

by Y.COBIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Dustin Garland
Jan 24, 2021 -

Chatham Parkway Subaru responded

Thank you for taking the time to leave us a review. We hope to be of service to you again! Take care!

January 18, 2021

Brandon is always very pleasant and on top of service. He is a great communicator and willing to go above and beyond. Service is awesome! More

by DAVENKERRYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy McConaghy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wheeler, Dustin Garland
Jan 19, 2021 -

Chatham Parkway Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 15, 2021

Easy appointment scheduling, offered a free car wash, and the customary self explanatory service checklist was provided for edification. Identified and suggested replacement of non-oil service part, which wa More

by ovidharris52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Dustin Garland
Jan 17, 2021 -

Chatham Parkway Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Chatham Parkway Subaru

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