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Chatham Parkway Subaru - Service Center

Savannah , GA

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283 Reviews

283 Reviews of Chatham Parkway Subaru - Service Center

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June 19, 2021

had an appt that i did online and didn't go through but was taken anyway. A recall on the AC was also taken care of saving me another 4 hour round trip. Best dealership ever More

by barbiwitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Heck
Jun 23, 2021 -

Chatham Parkway Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 16, 2021

Rep was timely and responsive. Understood the problem and was able to see the big picture. I was greeted quickly upon arrival and processed timely. More

by DBELL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garland
Jun 19, 2021 -

Chatham Parkway Subaru responded

Hi, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about the services you received and thank you again for choosing Chatham Parkway Subaru!

June 16, 2021

Service department is prompt at greeting and getting you taken care of and keeping you informed. Work is performed professionally and explained thoroughly. Thank you. More

by HONGKONGSTEWY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Jun 16, 2021 -

Chatham Parkway Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please don't hesitate to reach out!

June 16, 2021

Service advisors are inattentive. There is no communication between check in and completed service. The atmosphere doesn’t appear friendly, and I don’t feel my interactions within my 3 visits hav More

by shelbyluzzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Wheeler
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

Quality service as always. They have been taking care of my 2011 Outback since day one. Always dependable and a pleasure to deal with them. More

by TOMPSALOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garland
Jun 12, 2021 -

Chatham Parkway Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Chatham Parkway Subaru

June 08, 2021

Clean and pleasant surroundings. Snacks and friendly staff. All repairs and service completed in one visit. Service special coupons honored. Our fourth Subaru vehicle we have had serviced at this deale More

by JKONLY17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Jun 09, 2021 -

Chatham Parkway Subaru responded

Hi, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 04, 2021

Extremely professional, timely, and answered all of my questions regarding my vehicle. From making the appointment to arriving and getting my service completed, I was extremely satisfied. More

by R.CHURILO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garland, Jenna Heck
Jun 06, 2021 -

Chatham Parkway Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

June 03, 2021

Good visit...clean service center...efficient service personnel...quality work. Thank you for great care. We were down in Savannah for a surgical procedure and decided to get car serviced. More

by Tom Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Heck
Jun 04, 2021 -

Chatham Parkway Subaru responded

Hi Tom, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

June 02, 2021

Brandon is always very pleasant and polite. He Goes above and beyond to get my vehicle completed in a timely manner. Five Stars for Chatham Parkway Subaru. More

by DAVENKERRYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Chatham Parkway Subaru responded

Hello, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2021

Our Forester was in an accident Easter Saturday. It took 8 weeks to get the car repaired. Everyone was very pleasant but communication is terrible. Could never get an answer. More

by polyamides
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Heck
Jun 04, 2021 -

Chatham Parkway Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

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