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Chatham Parkway Subaru - Service Center

Savannah , GA

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283 Reviews

283 Reviews of Chatham Parkway Subaru - Service Center

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August 12, 2021

Went in to have a tow hitch install on our new Forrester Sport. I looks like it came from the factory! Clean, neat, and no wires showing. Well done Dustin. More

by snakeman930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Aug 17, 2021 -

Chatham Parkway Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 11, 2021

Great. Just wish you were closer to Midtown!!!!!!!!!!!!!!!!!!! Awesome. one two three four five six seven get rid of 25 word minimum. please come on More

by joeted2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Chatham Parkway Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 11, 2021

I have always been pleased with Chatham Parkway Subaru from the first time we visited and then purchased my Ascent. The personnel in service department are always friendly and accommodating! More

by susaneroach49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Chatham Parkway Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Chatham Parkway Subaru. We hope you continue to choose us for all your automotive needs! Take care!

August 11, 2021

Dustin took excellent care of us when an unexpected issue arose and made sure that we could safely continue our trip. Thanks so much again! More

by Dr K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Aug 17, 2021 -

Chatham Parkway Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Chatham Parkway Subaru. We hope you continue to choose us for all your automotive needs! Take care!

August 10, 2021

The representative was knowledgeable and courteous. I was provided a loaner vehicle which was very clean and allowed me to carry out my work while my car was being serviced. Overall good experience More

by mlyle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Aug 17, 2021 -

Chatham Parkway Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

August 10, 2021

I always have a good experience there, people are always caring and attentive and very detailed in checking for any improvement for my vehicle, thank you 🙏 More

by twrayule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Chatham Parkway Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

August 06, 2021

Fast service, friendly and efficient. Brandon is a professional and made me feel taken care of. They also snapped back on a plastic piece of trim that was coming loose for no charge. Thanks! More

by markodell97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Chatham Parkway Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Take care!

August 06, 2021

We had problems with our Forrester during a road trip and the dealer was very accommodating to service it even with their busy schedule. Very friendly More

by bwizel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland
Aug 07, 2021 -

Chatham Parkway Subaru responded

Hi Bwizel, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 06, 2021

Came for initial service, 5000 mile/ 6 month. Had stopped at 2 car wash businesses prior to service to vacuum my car, both broken. Requested vacuuming with my service, put on the work instruction…not done. E More

by songbirdfarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garland, Jenna Heck
Aug 07, 2021 -

Chatham Parkway Subaru responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to Customer Relations Manager Sophia Habeeb -Smith, at 912-443-4453 and we will do our best to make this better.

Aug 07, 2021 -

songbirdfarm responded

Thank you for responding. Just remember there is an even stronger need, because of "the times", to "say what you'll do, and do what you say." No further action needed.

August 05, 2021

I have bought two new Subaru Outbacks from this dealership. Their service is always top notch. I recommend this dealership very highly; both sales and service. More

by WVBEAUMET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garland, Jenna Heck
Aug 17, 2021 -

Chatham Parkway Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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