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Chastang Ford - Service Center

Houston, TX

4.8
93 Reviews
Call Service Center (346) 200-5370

93 Reviews of Chastang Ford - Service Center

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January 16, 2024

Outstanding services, as usual, the sales team is top-notch, and the overall atmosphere is one that really favors the customer. My highest recommendation! More

by mlpede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Chastang
Report | Print
January 11, 2024

Chastang is the best commercial truck dealer in Houston. From sales to service to parts Chastang excels at fleet service. More

by WVOMgmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez and Ryan Fehl
Report | Print
Jan 16, 2024 -

Chastang Ford responded

Thank you for this wonderful feedback! We're honored to be considered the best commercial truck dealer in Houston. Our commitment to excellence in sales, service, and parts, especially for fleet service, is something we take great pride in. We appreciate your recognition and look forward to continuing to serve your needs!

January 08, 2024

Great service and very good service writer. Thank you Very good Chastang Ford Dealer Thanks More

by ciscomdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS
Report | Print
Jan 16, 2024 -

Chastang Ford responded

Thank you for your kind words! We're delighted to hear that you received great service from our team and our service writer Chris. Your satisfaction means a lot to us at Chastang Ford. We're here whenever you need us. Thanks again!

January 05, 2024

1st Class Service. I didn't know that a dealership service department would come to my house for recall's and scheduled service. What a nice surprise More

by jackmuha0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Report | Print
Jan 16, 2024 -

Chastang Ford responded

Thank you for your fantastic feedback! We are thrilled to hear that our Mobile Service for recalls and scheduled maintenance came as a pleasant surprise to you. Providing convenient and top-notch service is our promise to you. We are excited to keep going above and beyond your expectations!

January 04, 2024

Excellent Service, always improving all processes. I will shop at Chastang 1st. Retains really good people. More

by MR-001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Whitworth
Report | Print
Jan 16, 2024 -

Chastang Ford responded

Thank you for the great review! We're glad our efforts to improve our processes have positively impacted your experience. Our dedicated team is what makes us stand out. We appreciate your loyalty and look forward to serving you again!

January 02, 2024

Great service and very efficient. I would highly recommend Chastang Ford for sales and service. More

by billyharvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jan 16, 2024 -

Chastang Ford responded

Thank you for your high recommendation! We're delighted to hear that you were impressed with our service efficiency. Your satisfaction is our top priority, both in sales and service. We greatly appreciate your support and look forward to serving you again!

December 29, 2023

Always top notch customer service! Knowledgeable. Thorough. Friendly employees. Go the extra mile to make you comfortable. More

by SUSANTERRYWILHELM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 02, 2024 -

Chastang Ford responded

Thank you for your continued support and positive feedback! It's wonderful to hear that you consistently receive top-notch customer service from knowledgeable, thorough, and friendly employees who go the extra mile to make you comfortable. Your satisfaction is important to us, and we appreciate your trust and loyalty. If you ever have more feedback or need assistance in the future, please feel free to reach out. We're here to provide excellent service whenever you need us!

December 29, 2023

Chris was great to deal with and was covert clear with where my vehicle stood in line and on time! More

by cape.bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 02, 2024 -

Chastang Ford responded

We're pleased to hear that Chris provided you with a great experience and clear communication regarding your vehicle's status. It's essential to have that transparency during the process. If you ever have more feedback or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we hope you enjoy your vehicle when it's ready!

December 28, 2023

they take good care of my vehicle and i am always in and out without any issues More

by big ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris agundu
Report | Print
Jan 02, 2024 -

Chastang Ford responded

We're delighted to hear that you've had a positive experience with us, and that we take good care of your vehicle. It's great to know that you can get in and out without any issues. Your satisfaction and trust in our services mean a lot to us. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

December 22, 2023

Kind and courteous staff. Knowledgeable about the products they have to offer. Thanks so much More

by pcsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 02, 2024 -

Chastang Ford responded

Thank you for your kind words! We're delighted to hear that our staff was kind, courteous, and knowledgeable about our products. Your appreciation means a lot to us. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thanks for choosing us, and we're here to help whenever you need us!

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