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Chastang Ford - Service Center

Houston, TX

4.8
95 Reviews
Call Service Center (346) 200-5370

95 Reviews of Chastang Ford - Service Center

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February 19, 2025

Chastang customer service is wonderful and the time that the service was done was complete and on time. More

by JOLIVET_KAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Mar 10, 2025 -

Chastang Ford responded

Thank you for your kind words! We're so glad to hear that you had a great experience with our customer service and that Chris ensured your service was completed on time. We truly appreciate your support and look forward to assisting you again in the future! 🚗🔧😊

February 18, 2025

everything was great with the service at Chastang. n/a, n/a, n/a, n/a More

by JOSH@PATRIOT-LOGISTICS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Report | Print
Mar 10, 2025 -

Chastang Ford responded

Thank you! We're glad to hear you had a great experience with our service team at Chastang. Your support means a lot to us, and we look forward to assisting you again in the future! 🚗🔧😊

February 16, 2025

They are Awesome , they took care of the issues. Chris in service was great , thanks again More

by lwarren62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Mar 10, 2025 -

Chastang Ford responded

Thank you for your kind words! We're glad to hear that Chris and our service team took great care of you. We appreciate your support and look forward to assisting you again in the future. Drive safe! 🚗🔧😊

February 13, 2025

Clint Couch is very professional and knowledgeable. We’re extremely satisfied with the service and will come back again. More

by art26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Couch
Report | Print
Mar 10, 2025 -

Chastang Ford responded

Thank you for your great feedback! We're happy to hear that Clint provided professional and knowledgeable service. Your satisfaction means everything to us, and we look forward to serving you again in the future. Safe travels! 🚗🔧😊

February 13, 2025

Brett and Clint are excellent service advisors! !! They both had my truck fixed and back on the road in no time!!!!! More

by juancbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett and Clint
Report | Print
Feb 13, 2025 -

Chastang Ford responded

Thank you for your awesome review! We’re thrilled to hear that Brett and Clint provided excellent service and got your truck back on the road quickly. We’ll be sure to pass along your kind words to them. If you ever need anything in the future, don’t hesitate to reach out. Safe travels!

February 12, 2025

Great place for cars and trucks repairs and excellent customers service with a smile and a job well done More

by Ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
First employee at the desk by the door was very helpful, respectful and courtesy l!
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind words! We're glad to hear you had a great experience with our service team. Providing excellent customer service and quality repairs is our top priority. We appreciate your support and look forward to serving you again!

February 11, 2025

I really enjoyed the team and all the drinks and snacks that are available while I waited for my car to be serviced. That’s a great touch for customer service. More

by ZAMARRIPAHECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan García
Report | Print
Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind review! We're glad you enjoyed your experience and appreciated the drinks and snacks while waiting for your service. Providing great customer service is our priority, and we're happy to hear it made a difference. We look forward to seeing you again!

February 10, 2025

Very professional, upfront with cost, and expedient with their repair service. We will definitely use them in the future! More

by wlleday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
Report | Print
Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're glad to hear you had a professional and transparent experience with our service team. We appreciate your trust and look forward to serving you again in the future!

February 09, 2025

Staff was very helpful and kind made sure of what I wanted done and was in trimly very nice More

by nicholswayne15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane service person
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're happy to hear that our staff was helpful, kind, and made sure everything was taken care of just as you wanted. We appreciate your support and look forward to serving you again!

February 09, 2025

Just as the service department was an hr before closing. They said to bring my truck in, they would take care of me. As they did, I was able to drive my truck home that same night. More

by javiGarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Anderson
Report | Print
Feb 13, 2025 -

Chastang Ford responded

Thank you for sharing your experience! We're glad our service team could take care of you, even close to closing time, and get you back on the road the same night. We appreciate your trust and look forward to assisting you again in the future!

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