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Chastang Ford - Service Center

Houston, TX

4.8
86 Reviews
Call Service Center (346) 200-5370

86 Reviews of Chastang Ford - Service Center

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March 16, 2025

Very professional and knowledgeable about what they were going to do to my car and informed me about things I did not know More

by MARTINEZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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Mar 17, 2025 -

Chastang Ford responded

Thank you, Martinez! We appreciate your kind words and are glad to hear that our team provided you with professional service and valuable information about your vehicle. If you ever have any questions or need further assistance, we’re here to help. Safe travels!

March 09, 2025

The people and t and the atmosphere. T waiting area was a delight and the repair time was great. More

by RCOOLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Lewis
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Mar 10, 2025 -

Chastang Ford responded

Thank you for your feedback! We're glad to hear you enjoyed the atmosphere, waiting area, and repair time. However, we noticed your rating and would love to learn more about how we can improve your experience. Your satisfaction is important to us, and we’d appreciate the opportunity to address any concerns. Please feel free to contact us at 713-678-5000 and ask for Nick our Service Director. We hope to serve you again and provide a 5-star experience!

March 07, 2025

Great service. Took care of state inspection and recall. Very prompt respond. Awsome experience . Thanks More

by ELKIN
Recommend Dealer
Yes
Employees Worked With
Zimmerman
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Mar 10, 2025 -

Chastang Ford responded

Thank you, Elkin! We’re happy to hear you had an awesome experience with our service team. Taking care of your state inspection and recall promptly is always our goal. We appreciate your support and look forward to serving you again in the future. Drive safe! 🚗🔧😊

March 06, 2025

Very very very very very very very very very very very very very very good More

by SELPHJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 10, 2025 -

Chastang Ford responded

Wow! That’s a lot of very good! 😄 We truly appreciate your enthusiasm and are so glad you had a great experience with us. Thank you for your support—we look forward to seeing you again! 🚗🎉👏

March 02, 2025

They didn’t provide a loaner car I had to find rides. Mr Clint was nice More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MR Clint
Report | Print
Mar 10, 2025 -

Chastang Ford responded

Thank you for your feedback, Annette. We’re glad to hear that Mr. Clint provided great service, but we’re sorry for any inconvenience caused by not having a loaner vehicle. We understand how important transportation is, and we appreciate your patience. If there’s anything we can do to assist you further, please don’t hesitate to reach out. We truly value your business and hope to provide a smoother experience next time. 🚗😊

February 27, 2025

Awesome ! !! I highly recommend this dealership ! I couldn’t have been treated any better, period ! More

by debralbennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 10, 2025 -

Chastang Ford responded

Wow! Thank you for your awesome review and high recommendation! 😃 We're thrilled to hear that you had such a great experience with us. Our team truly appreciates your support, and we're always here whenever you need us. Enjoy your new ride! 🚗🎉👏

February 25, 2025

Clinton answered all my questions directly as needed. Chris was thorough in keeping all my questions answer. Mos Palabras Aqui. More

by OTB.WIZ99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher, Clinton
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Mar 10, 2025 -

Chastang Ford responded

Thank you for your feedback! We're glad to hear that Clinton and Chris provided thorough and direct answers to all your questions. Our team is always here to ensure a smooth and informative experience. If there’s anything else we can assist with, don’t hesitate to reach out. We appreciate your support! 🚗🔧😊

February 25, 2025

I am very pleased with the excellent service received and the quality of service too. More

by vincent.hegwood
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Mar 10, 2025 -

Chastang Ford responded

Thank you for your kind words! We're thrilled to hear that you’re pleased with the excellent service and quality we provide. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future! 🚗🔧😊

February 25, 2025

I’m very been a customer for many years. Their service levels never have diminished. They are the best. More

by mike.gilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez and Ryan Fehl
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Mar 10, 2025 -

Chastang Ford responded

Thank you, Mike! We truly appreciate your loyalty over the years. It means a lot to us that our service has remained top-notch every time you visit. We’re grateful for your trust and look forward to continuing to provide you with the best experience possible. See you next time! 🚗🔧😊

February 25, 2025

Chastang Ford delivered exceptional service! Fast, professional, and honest—my car runs like new. Their team exceeded expectations with expertise and top-tier customer care. Highly recommend! More

by pray47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Zimmerman & Chris Hodges
Report | Print
Mar 10, 2025 -

Chastang Ford responded

Thank you so much for your fantastic review! We're thrilled to hear that Isaac, Chris, and our team provided fast, professional, and honest service that made your car run like new. Exceeding expectations is what we strive for, and we truly appreciate your recommendation. If you ever need anything, we’re here for you! 🚗🔧😊

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