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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
198 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 199 reviews

February 09, 2025

I think the costumer service was excellent I wasn’t under pressure at all so they answer all my questions in a professional way So thank you all More

by JOSETORRESSR5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know his name but he’s cool
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind words! We're glad to hear you had an excellent experience and felt no pressure. Our team is always here to answer your questions in a professional and helpful way. We appreciate your support and look forward to serving you again!

February 09, 2025

Staff was very helpful and kind made sure of what I wanted done and was in trimly very nice More

by nicholswayne15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane service person
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're happy to hear that our staff was helpful, kind, and made sure everything was taken care of just as you wanted. We appreciate your support and look forward to serving you again!

February 09, 2025

We had a lot of questions and they all were all answered. We were made to feel seen and heard. More

by ashleycade83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Delay
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're so glad to hear that all your questions were answered and that you felt seen and heard. Providing a great customer experience is our top priority. We appreciate your support and look forward to helping you again in the future!

February 09, 2025

Just as the service department was an hr before closing. They said to bring my truck in, they would take care of me. As they did, I was able to drive my truck home that same night. More

by javiGarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Anderson
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Feb 13, 2025 -

Chastang Ford responded

Thank you for sharing your experience! We're glad our service team could take care of you, even close to closing time, and get you back on the road the same night. We appreciate your trust and look forward to assisting you again in the future!

February 05, 2025

Excellent service, Cody was very helpful throughout the process. I would highly recommend purchasing your next vehicle from Chastang. Ask for Cody. More

by JGSALAZAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Delaney
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your great review! We're happy to hear that Cody provided excellent service throughout your purchase. We appreciate your recommendation and look forward to helping you again in the future. Enjoy your new vehicle!

February 02, 2025

Love the no hidden fees, and Dylan was the best help! And service was fast More

by jdalex11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan and finance manger
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're glad you appreciated our transparent pricing and that Dylan provided great help. Fast and reliable service is what we strive for! We appreciate your support and look forward to serving you again.

January 31, 2025

Honesty,respect, integrity, excellent customer service and when they tell you the final date is because it is. Great job guys!! More

by DAVIDADAME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint, Gerardo
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your great review! We’re thrilled to hear that you experienced honesty, respect, integrity, and excellent customer service. Our team takes pride in delivering on our promises. We appreciate your support and look forward to serving you again!

January 30, 2025

Excellent service, Cody is top notch, helpful throughout process. Truck was set up just the way we needed More

by lherron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Feb 13, 2025 -

Chastang Ford responded

Thank you for your great review! We're glad to hear that Cody provided top-notch service and helped ensure your truck was set up exactly how you needed it. We appreciate your support and look forward to serving you again in the future!

January 30, 2025

Everybody was friendly and greeted you with a smile. Awesome to work with on get my truck. Explained the process of going through step by step on picking out what I wanted on the truck. Randy explain ev More

by jebostonjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Delay
Report | Print
Feb 13, 2025 -

Chastang Ford responded

Thank you for sharing your experience! We're so glad to hear that Randy and our team made the process smooth and enjoyable while helping you find the perfect truck. Upgrading from a 2013 F-350 to a 2025 F-250 is a big change, and we’re happy Randy took the time to walk you through everything, including setting up your Ford app. We appreciate your trust in Chastang Ford and hope you enjoy your new truck!

January 30, 2025

Highly recommended for vehicle service and customer service was excellent. Made me feel right at home. More

by Ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name. Employee at the first counter upon enter the door
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind words! We're thrilled to hear you had an excellent experience and felt right at home. We appreciate your recommendation and look forward to serving you again in the future!

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