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Chastang Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
198 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 198 reviews

February 13, 2025

Tony, Matthew and Martin put together a great experience for my wife on her birthday. Good Job More

by mattsgr8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Matthew and Martin
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're thrilled to hear that Tony, Matthew, and Martin helped create a great experience for your wife on her birthday. We appreciate your kind words and look forward to serving you again in the future!

February 13, 2025

I love their customer services ! Steve was very nice and kind … He took the time to explain all my questions . Thank Steve !! More

by gabrielgarza83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve .
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Feb 13, 2025 -

Chastang Ford responded

Thank you for sharing your experience! We're so glad to hear that Steve provided excellent customer service and took the time to answer all your questions. We appreciate your kind words and look forward to serving you again in the future. Drive safe!

February 13, 2025

Brett and Clint are excellent service advisors! !! They both had my truck fixed and back on the road in no time!!!!! More

by juancbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett and Clint
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your awesome review! We’re thrilled to hear that Brett and Clint provided excellent service and got your truck back on the road quickly. We’ll be sure to pass along your kind words to them. If you ever need anything in the future, don’t hesitate to reach out. Safe travels!

February 13, 2025

Chastang Ford seemed very customer oriented and very helpful. Once I inquired about the availability of the vehicle they were very helpful and patient with me while I made my decision. More

by cburgerrlb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl and Nestor
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Mar 10, 2025 -

Chastang Ford responded

Thank you for your kind words! We're glad to hear that our team provided a customer-focused and helpful experience while giving you the time you needed to make your decision. We truly appreciate your trust and look forward to assisting you again in the future. Enjoy your new vehicle! 🚗😊👏

February 13, 2025

Clint Couch is very professional and knowledgeable. We’re extremely satisfied with the service and will come back again. More

by art26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Couch
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Mar 10, 2025 -

Chastang Ford responded

Thank you for your great feedback! We're happy to hear that Clint provided professional and knowledgeable service. Your satisfaction means everything to us, and we look forward to serving you again in the future. Safe travels! 🚗🔧😊

February 12, 2025

Great place for cars and trucks repairs and excellent customers service with a smile and a job well done More

by Ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
First employee at the desk by the door was very helpful, respectful and courtesy l!
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind words! We're glad to hear you had a great experience with our service team. Providing excellent customer service and quality repairs is our top priority. We appreciate your support and look forward to serving you again!

February 12, 2025

From start to finish the deal was straightforward with no games or hidden fees. I recommend Chastang to anyone looking for their next Ford truck More

by CraigM
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your great review! We're glad to hear your experience was straightforward and transparent with no games or hidden fees. We appreciate your recommendation and look forward to helping you again when you're ready for your next Ford truck!

February 11, 2025

I really enjoyed the team and all the drinks and snacks that are available while I waited for my car to be serviced. That’s a great touch for customer service. More

by ZAMARRIPAHECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan García
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind review! We're glad you enjoyed your experience and appreciated the drinks and snacks while waiting for your service. Providing great customer service is our priority, and we're happy to hear it made a difference. We look forward to seeing you again!

February 10, 2025

Very professional, upfront with cost, and expedient with their repair service. We will definitely use them in the future! More

by wlleday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
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Feb 13, 2025 -

Chastang Ford responded

Thank you for your review! We're glad to hear you had a professional and transparent experience with our service team. We appreciate your trust and look forward to serving you again in the future!

February 09, 2025

I think the costumer service was excellent I wasn’t under pressure at all so they answer all my questions in a professional way So thank you all More

by JOSETORRESSR5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know his name but he’s cool
Report | Print
Feb 13, 2025 -

Chastang Ford responded

Thank you for your kind words! We're glad to hear you had an excellent experience and felt no pressure. Our team is always here to answer your questions in a professional and helpful way. We appreciate your support and look forward to serving you again!

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