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Chastang Ford

Houston, TX

Overview
Reviews
Vehicles
4.7
137 Reviews
Chastang Ford in Houston, TX! A dealership with a commitment to honesty and expertise. As the leading Ford truck experts, we know our products and services inside out, ensuring you get the best advice and options. Our core value is transparency - with us, the price you see has no hidden fees or add-ons. This commitment to clarity has earned us a 4.8-star rating on Google Reviews. Join us for the most transparent and credible car buying experience in Houston. Your satisfaction is our top priority
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6200 North Loop E

Houston, TX

77026

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Showing 137 reviews

December 28, 2023

they take good care of my vehicle and i am always in and out without any issues More

by big ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris agundu
Report | Print
Jan 02, 2024 -

Chastang Ford responded

We're delighted to hear that you've had a positive experience with us, and that we take good care of your vehicle. It's great to know that you can get in and out without any issues. Your satisfaction and trust in our services mean a lot to us. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

December 22, 2023

Kind and courteous staff. Knowledgeable about the products they have to offer. Thanks so much More

by pcsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 02, 2024 -

Chastang Ford responded

Thank you for your kind words! We're delighted to hear that our staff was kind, courteous, and knowledgeable about our products. Your appreciation means a lot to us. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thanks for choosing us, and we're here to help whenever you need us!

December 20, 2023

Randy was easy to work with and quick to answer all my questions. Martin took care of all the financing quickly. More

by LAURA50
Recommend Dealer
Yes
Employees Worked With
Randy, Martin
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Jan 02, 2024 -

Chastang Ford responded

Thank you for sharing your positive experience with Randy and Martin. We're pleased to hear that Randy was easy to work with and promptly addressed all your questions. It's also great to know that Martin efficiently handled the financing process for you. If you ever need assistance in the future or have more questions, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

December 19, 2023

I always receive excellent service from Chastang Ford's service team. They are knowledgeable and determined to find and solve any issue with genuine concern. More

by YCALEGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 02, 2024 -

Chastang Ford responded

We truly appreciate your continued support and your positive feedback regarding Chastang Ford's service team. It's great to know that you consistently receive excellent service from them. Their knowledge and determination to identify and resolve issues, along with their genuine concern, make all the difference. If you ever need any further assistance or have questions, please don't hesitate to reach out. Thank you for choosing Chastang Ford, and we look forward to serving you again in the future!

December 19, 2023

This is a family owned dealership and it show. They truly care about their customers as well as their employees. Check them out for all your families auto needs. More

by DGREER0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint. Chris, Rob, Stanley.
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Jan 02, 2024 -

Chastang Ford responded

Thank you for highlighting the family-owned and customer-centric nature of this dealership. It's wonderful to hear that they genuinely care about both their customers and employees. Your recommendation speaks highly of their values and commitment to providing excellent service. We appreciate your feedback and encourage others to check them out for their auto needs. If you or your family ever require any further assistance or have questions in the future, please don't hesitate to reach out. Safe travels, and thank you for your support!

December 19, 2023

GREAT JOB AS USUAL. SALESPERSON IS THE BEST. THEY TREAT YOU LIKE FAMILY. NEVER ANY ISSUES More

by big ed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ED, MARTIN
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Jan 02, 2024 -

Chastang Ford responded

Thank you for your kind words and continued support! We're delighted to hear that you had another great experience with us. It's wonderful that your salesperson Ed is the best and that you feel like part of the family when you visit us. Your feedback is much appreciated, and we look forward to providing you with exceptional service in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and have a fantastic day!

December 19, 2023

Ed was very helpful and professional throughout the entire process. He was great to work with. More

by RAY.WARREN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed Miller
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Jan 02, 2024 -

Chastang Ford responded

We're thrilled that Ed provided you with helpful and professional assistance throughout the process. It's fantastic that he was great to work with, and your positive feedback is much appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us, and we hope to serve you again soon!

December 19, 2023

Best experience buying a new vehicle that I have ever had. Great team at Chastang Ford. More

by RICHARD.BASS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Rudy
Report | Print
Jan 02, 2024 -

Chastang Ford responded

We're delighted to hear that you had the best experience buying a new vehicle at Chastang Ford! It's fantastic that you had such a positive experience with our team. Your feedback means a lot to us, and we appreciate your support. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Chastang Ford, and we look forward to serving you again in the future!

December 18, 2023

I bought a high mileage used truck as is with no warranty. I had problems on the drive home. Chastang Ford offered to either take the truck back or fix it even though they certainly did not have t More

by CMCKAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez
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Jan 02, 2024 -

Chastang Ford responded

We greatly appreciate your feedback and are pleased to hear about your positive experience with Chastang Ford's customer service. It's evident that they genuinely care about their customers. It's fantastic that they offered to take the truck back or repair it, even though there was no warranty, and provided a loaner vehicle during the Thanksgiving holiday. Thank you for acknowledging their exceptional service. If you ever need any further assistance or have questions, please feel free to reach out. Safe travels, and we look forward to serving you in the future!

December 18, 2023

They were extremely helpful and thorough. My issue needed to be researched with Ford and they kept me updated throughout the process. I highly recommend the Chastang Ford service team. More

by C_MBARFOOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 02, 2024 -

Chastang Ford responded

Thank you for taking the time to share your positive experience with the Chastang Ford service team. It's wonderful to hear that they were extremely helpful and thorough in addressing your issue. Keeping you updated throughout the research process demonstrates their commitment to customer satisfaction. Your recommendation speaks highly of their service, and we greatly appreciate your trust and feedback. If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. Safe travels, and thank you for choosing Chastang Ford!

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