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Chastang Ford

Houston, TX

Overview
Reviews
Vehicles
4.7
137 Reviews
Chastang Ford in Houston, TX! A dealership with a commitment to honesty and expertise. As the leading Ford truck experts, we know our products and services inside out, ensuring you get the best advice and options. Our core value is transparency - with us, the price you see has no hidden fees or add-ons. This commitment to clarity has earned us a 4.8-star rating on Google Reviews. Join us for the most transparent and credible car buying experience in Houston. Your satisfaction is our top priority
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6200 North Loop E

Houston, TX

77026

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Showing 137 reviews

January 03, 2024

Friendly and easy to deal with. Were courteous and professional. Good knowledge of vehicles and functionality. More

by dbowden
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez/Ryan Fehl
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Jan 16, 2024 -

Chastang Ford responded

Thank you for your kind review! We're pleased to hear that our team's friendliness, professionalism, and knowledge made your experience with us easy and enjoyable. We take pride in understanding our vehicles thoroughly and providing courteous service. We appreciate your feedback and look forward to assisting you again in the future!

January 03, 2024

First class buying experience, easy process. Patricia kept me well informed every step of the way. Thank you very much More

by dlege
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Bentley, Chuck Cueva, Martin Gembe
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Jan 16, 2024 -

Chastang Ford responded

Thank you for sharing your first-class buying experience! We're delighted to hear that Patricia made the process easy and kept you well-informed every step of the way. Your satisfaction is our top priority, and we're thrilled we could provide you with such a positive experience. We appreciate your gratitude and look forward to serving you again in the future!

January 03, 2024

it was good do to ford backed up at plant it took awhile to get truck but that was ok will do it next More

by BRIAN.CAMPBELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
justin
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Jan 16, 2024 -

Chastang Ford responded

Thank you for your feedback! We appreciate your understanding during the Ford plant delay. We look forward to serving you again. Your satisfaction is our top priority. If you need assistance in the future, please reach out. Thank you!

January 03, 2024

Chastang has a fleet of nice vehicles, fair pricing, and great communication with Ed Miller. More

by paci.cantu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Miller
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Jan 16, 2024 -

Chastang Ford responded

Thank you for recognizing our fleet, fair pricing, and the great communication you had with Ed Miller. We're delighted to hear that you had a positive experience with us. Your satisfaction is very important to us, and we're glad we could meet your expectations. We look forward to serving you again in the future!

January 02, 2024

Our experience with Chastang Ford has been top notch in every way. When it became apparent that the color I wanted was not available in 2024, J.J. began the search to find my Bronco. Not only did he find More

by kmach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez, J. J. Moreno, Patrick Chastang
Report | Print
Jan 16, 2024 -

Chastang Ford responded

Thanks for sharing your great experience! We're thrilled that J.J. found and delivered your desired Bronco as a special pre-Christmas surprise. Your satisfaction is what drives us to go above and beyond. We appreciate your trust in Chastang Ford and look forward to serving you with excellence in the future!

January 02, 2024

Great service and very efficient. I would highly recommend Chastang Ford for sales and service. More

by billyharvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jan 16, 2024 -

Chastang Ford responded

Thank you for your high recommendation! We're delighted to hear that you were impressed with our service efficiency. Your satisfaction is our top priority, both in sales and service. We greatly appreciate your support and look forward to serving you again!

December 29, 2023

Always top notch customer service! Knowledgeable. Thorough. Friendly employees. Go the extra mile to make you comfortable. More

by SUSANTERRYWILHELM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 02, 2024 -

Chastang Ford responded

Thank you for your continued support and positive feedback! It's wonderful to hear that you consistently receive top-notch customer service from knowledgeable, thorough, and friendly employees who go the extra mile to make you comfortable. Your satisfaction is important to us, and we appreciate your trust and loyalty. If you ever have more feedback or need assistance in the future, please feel free to reach out. We're here to provide excellent service whenever you need us!

December 29, 2023

Chris was great to deal with and was covert clear with where my vehicle stood in line and on time! More

by cape.bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 02, 2024 -

Chastang Ford responded

We're pleased to hear that Chris provided you with a great experience and clear communication regarding your vehicle's status. It's essential to have that transparency during the process. If you ever have more feedback or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we hope you enjoy your vehicle when it's ready!

December 29, 2023

Everyone is very friendly, professional, as soon as you arrive into the dealership. There is so much warmth More

by flores_berta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J J Moreno
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Jan 02, 2024 -

Chastang Ford responded

Everyone is very friendly and professional as soon as you arrive at the dealership. There is so much warmth

December 28, 2023

My adult son found a truck he wanted to buy online and started a conversation with JJ. After agreeing in writing to an out-the-door price, JJ agreed to hold the truck until 5:00 so one of us could see it More

by Robert W
Recommend Dealer
No
Employees Worked With
JJ, Chuck
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