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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
518 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 518 reviews

September 25, 2026

Awesome service. Gets better every time. I brag on the service department every chance. Also send friends and family there. More

by RAY_COL2
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 28, 2026 -

Chastang Ford responded

Thank you for the 5-star review! We’re grateful for your continued trust in Chastang Ford and appreciate you recommending our Service Department to your friends and family.

Sep 28, 2026 -

RAY_COL2 responded

Thank you for thanking me.

September 24, 2026

Awesome! Helpful, fast, friendly Isaac quickly identified the problem, took time to personally try to fix it himself, and then told me the solution and timeli More

by yeeming.pandora
Recommend Dealer
Yes
Employees Worked With
Isaac Zimmerman
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Sep 28, 2026 -

Chastang Ford responded

We appreciate you sharing your experience with our Chastang Ford Service Department. Isaac and our team are happy to hear we could help restore your confidence in Ford.

September 23, 2026

Prompt service and quick response I'm glad I have a ford and get the dealership service More

by jason.k.fagan
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
Print
Sep 28, 2026 -

Chastang Ford responded

We appreciate your feedback! It’s great to hear you’re happy with your Ford and the dealership service experience at Chastang Ford.

September 23, 2026

Very quick thorough and professional! Chris was extremely thorough and helpful. Very professional and resolved my issue on time More

by Miarosales3
Recommend Dealer
Yes
Employees Worked With
Chris
Print
Sep 28, 2026 -

Chastang Ford responded

Thank you for choosing Chastang Ford. We’re proud to hear Chris delivered the professional and timely service our customers deserve.

September 23, 2026

Great service they all have help me understand what i need help with when it comes to my car More

by EHENDERSON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chastang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

Chastang Ford responded

Thank you for choosing Chastang Ford. We’re glad our service team was helpful and took the time to make sure you understood what your vehicle needed.

September 22, 2026

Purchased new tires Participated in the buy 3 tires get 1 for a buck great deal More

by rldelay2
Recommend Dealer
Yes
Employees Worked With
Isaac
Print
Sep 28, 2026 -

Chastang Ford responded

Thank you for choosing Chastang Ford for your new tires. We’re glad you found a great deal and had a positive service experience with our team.

September 22, 2026

Great service fast and always informative with regards to what's needed on routine maintenance Awesome More

by rldelay2
Recommend Dealer
Yes
Employees Worked With
Isaac
Print
Sep 28, 2026 -

Chastang Ford responded

Thank you for choosing Chastang Ford for your vehicle maintenance. We’re glad you had an awesome service experience with our team.

September 18, 2026

Dealership very clean everybody very nice waiting wasn’t too long. Lotta people got involved in my problem. More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

Chastang Ford responded

Thank you for the 5-star review! We’re glad you found our dealership clean, our team welcoming, and your wait time reasonable while we helped with your concern.

September 16, 2026

El peor servicio que he recibido en lo que tengo con FORD 150, primero te dicen una cosa y luego te salen con otra. More

by lagunadi95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Fehl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chastang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 05, 2026 -

Chastang Ford responded

Gracias por sus comentarios. Lamentamos cualquier malentendido. Se le informó que, si el diagnóstico confirmaba un problema con la transmisión, estaría cubierto por su garantía. Sin embargo, la inspección determinó que el problema estaba relacionado con el motor y no con la transmisión. Si desea conversar sobre el diagnóstico o tiene alguna pregunta, le invitamos a comunicarse directamente con nuestro Departamento de Servicio al 713-678-5072

September 15, 2026

Ridiculous, I will never bring another vehicle to Chastang Ford. They charged me almost $500 to diagnose and try to upsell me on things that I did not bring the truck in for. In the charged $70 Shop More

by Porker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Fehl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 16, 2026 -

Chastang Ford responded

Thank you for your feedback. We apologize for any misunderstanding regarding the diagnostic charges. Your diesel truck was brought in for a diagnosis, which involves much more than connecting a reader and simply pulling codes. Our technician spent several hours thoroughly assessing the vehicle to identify the concerns and provide accurate repair recommendations along with a repair estimate. We understand that you ultimately decided not to proceed with the repairs, and we fully respect that decision. Our intention is never to pressure customers into completing repairs. Rather, our goal is to provide an accurate diagnosis and professional recommendations so that our customers can make informed decisions about their vehicles. We appreciate your feedback, and if you would like to discuss your experience further, please feel free to contact us at 713-678-5048. We would welcome the opportunity to speak with you and address any remaining concerns.

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