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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
518 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 518 reviews

October 03, 2026

Very helpful and trustworthy. Gave me an expectation of what to expect, and how to get ahold of him for questions. Down to earth, but kind and efficient. Other personnel are also More

by yeeming.pandora
Recommend Dealer
Yes
Employees Worked With
Isaac Zimmerman
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Oct 05, 2026 -

Chastang Ford responded

Thank you for the wonderful review! We’re proud to provide a helpful, trustworthy, and welcoming experience. Being called the best Ford dealership in Houston means so much to the entire Chastang team!

October 03, 2026

Great service, could be faster I would like to have my vehicle looked at and assessed in less than 4 days. More

by Cjebner1
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 05, 2026 -

Chastang Ford responded

We appreciate the 5 stars and your honest feedback! We’re glad you had a positive experience and understand the importance of getting your vehicle assessed as quickly as possible. Thank you for trusting the Chastang team!

October 03, 2026

Always look forward to taking my Beauty in for some Chastang TLC, Thanks for the special attraction! More

by APRILIBBARA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Zimmerman
Print
Oct 05, 2026 -

Chastang Ford responded

Nothing like a little Chastang TLC! Thank you for continuing to choose Chastang Ford to take care of your Beauty. We appreciate you!

October 01, 2026

I can always count on Service department to repair my vehicles, I will always recommend service. More

by osomax713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
Print
Oct 05, 2026 -

Chastang Ford responded

We appreciate the 5 stars and your loyalty! It means a lot to know you can count on the Chastang Ford Service team for your vehicle needs.

September 30, 2026

Chris Hodges kept me in the loop of everything that was getting done on my truck very professional and very responsible. Thank you More

by ffranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
Print
Oct 05, 2026 -

Chastang Ford responded

We appreciate the great review! Clear communication and professional service are always a priority at Chastang Ford. Thank you for trusting our team with your truck!

September 30, 2026

Service crew was accommodating and took care of all my needs. It was in and out the same day. Thank you! More

by fishingrocksmyboat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chastang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2026 -

Chastang Ford responded

Thank you for trusting the Chastang team! We’re happy we could make your service visit easy and get you in and out the same day. We appreciate your business!

September 29, 2026

Very helpful and fairly priced. Been going to Chastang for F150 service over a year now. More

by Rcowlhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 05, 2026 -

Chastang Ford responded

Thank you for your continued trust in Chastang Ford! We’re glad our Service team has been taking great care of your F-150. We truly appreciate your loyalty!

September 27, 2026

Well the tires didn't get rotation like we paid for. Did they add air to the tires yes they did but did not do the tires rotation. Makes me wonder if they changed the oil correctly. In the past I had a More

by chrisvillarreal
Recommend Dealer
No
Employees Worked With
Claudia and Chris
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Oct 28, 2026 -

Chastang Ford responded

We appreciate your feedback. Thank you for giving our Chastang Ford service team the opportunity to address your concerns. We're glad we were able to make things right and complete your tire rotation. We truly appreciate your patience, understanding, and willingness to give us another chance. Your satisfaction means a lot to us!

September 27, 2026

Lack of communication and consideration; I refuse to go back and be treated like crap. I will gladly take my hard earned money elsewhere. More

by tinyt1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Oct 05, 2026 -

Chastang Ford responded

Thank you for bringing this to our attention. We’re sorry to hear about your experience and would appreciate the opportunity to better understand what occurred. Unfortunately, we’re unable to locate your visit based on the information provided in this review. Please contact our management team directly at 713-678-5072 so we can learn more about your experience, identify who you worked with, and address your concerns appropriately. We value your feedback and would appreciate the opportunity to speak with you directly.

September 26, 2026

It was good. Everything went so smoothly from start to finish. I really appreciated how simple and frictionless the whole process felt. More

by Juan.castillo.eagle
Recommend Dealer
Yes
Print
Oct 05, 2026 -

Chastang Ford responded

We appreciate the great review! Making the process easy and seamless is exactly what we strive for at Chastang Ford. Thank you for choosing us!

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