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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
233 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 233 reviews

January 05, 2024

1st Class Service. I didn't know that a dealership service department would come to my house for recall's and scheduled service. What a nice surprise More

by jackmuha0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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Jan 16, 2024 -

Chastang Ford responded

Thank you for your fantastic feedback! We are thrilled to hear that our Mobile Service for recalls and scheduled maintenance came as a pleasant surprise to you. Providing convenient and top-notch service is our promise to you. We are excited to keep going above and beyond your expectations!

January 04, 2024

Excellent Service, always improving all processes. I will shop at Chastang 1st. Retains really good people. More

by MR-001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Whitworth
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Jan 16, 2024 -

Chastang Ford responded

Thank you for the great review! We're glad our efforts to improve our processes have positively impacted your experience. Our dedicated team is what makes us stand out. We appreciate your loyalty and look forward to serving you again!

January 04, 2024

Cody Delaney was a very knowledgeable salesman, and it was an easy and quick purchase! More

by PETE_AND_ALI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Delaney
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Jan 16, 2024 -

Chastang Ford responded

Thank you for your kind words! We are delighted to hear that Cody Delaney's knowledge helped make your purchase experience easy and quick. We appreciate having such efficient and skilled team members like Cody. Your feedback is valuable to us, and we look forward to serving you again in the future!

January 03, 2024

Great vehicles at a great price! Plan to deal with them again really soon. Professional and respected in the dealership community. More

by Scott Sellers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Miller
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Jan 16, 2024 -

Chastang Ford responded

Thank you for your wonderful feedback! We're thrilled to know you found great value in our vehicles and pricing. Your plans to return for future dealings mean a lot to us, and we're honored by your recognition of our professionalism and respect within the dealership community. Looking forward to serving you again soon!

January 03, 2024

Fantastic customer support. Quick and accurate responses to questions. Purchasing process was efficient and prompt. More

by JUSTEN.WILLIAMS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Miller
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Jan 16, 2024 -

Chastang Ford responded

Thanks for the great review! We're glad you were happy with our quick and precise responses and efficient purchasing process. We take pride in providing excellent customer support and appreciate your feedback. Looking forward to helping you again soon!

January 03, 2024

The experience was outstanding. Ed went out of his way to ensure that we got a vehicle expeditiously. The process was pain free! More

by TSMITH61
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed Miller
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Jan 16, 2024 -

Chastang Ford responded

Thank you for sharing your outstanding experience with us! We're so pleased that Ed went the extra mile to ensure you got your vehicle quickly and that the process was pain-free. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to assisting you again in the future!

January 03, 2024

Friendly and easy to deal with. Were courteous and professional. Good knowledge of vehicles and functionality. More

by dbowden
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez/Ryan Fehl
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Jan 16, 2024 -

Chastang Ford responded

Thank you for your kind review! We're pleased to hear that our team's friendliness, professionalism, and knowledge made your experience with us easy and enjoyable. We take pride in understanding our vehicles thoroughly and providing courteous service. We appreciate your feedback and look forward to assisting you again in the future!

January 03, 2024

First class buying experience, easy process. Patricia kept me well informed every step of the way. Thank you very much More

by dlege
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Bentley, Chuck Cueva, Martin Gembe
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Jan 16, 2024 -

Chastang Ford responded

Thank you for sharing your first-class buying experience! We're delighted to hear that Patricia made the process easy and kept you well-informed every step of the way. Your satisfaction is our top priority, and we're thrilled we could provide you with such a positive experience. We appreciate your gratitude and look forward to serving you again in the future!

January 03, 2024

it was good do to ford backed up at plant it took awhile to get truck but that was ok will do it next More

by BRIAN.CAMPBELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
justin
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Jan 16, 2024 -

Chastang Ford responded

Thank you for your feedback! We appreciate your understanding during the Ford plant delay. We look forward to serving you again. Your satisfaction is our top priority. If you need assistance in the future, please reach out. Thank you!

January 03, 2024

Chastang has a fleet of nice vehicles, fair pricing, and great communication with Ed Miller. More

by paci.cantu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Miller
Report | Print
Jan 16, 2024 -

Chastang Ford responded

Thank you for recognizing our fleet, fair pricing, and the great communication you had with Ed Miller. We're delighted to hear that you had a positive experience with us. Your satisfaction is very important to us, and we're glad we could meet your expectations. We look forward to serving you again in the future!

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