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Chastang Ford

Houston, TX

4.8
518 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 518 reviews

November 05, 2026

Isaac is an excellent service advisor and my vehicle service was prompt. Thank you for the snacks, water and coffee, big plus. More

by Mleong412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
November 02, 2026

They provided a Friendly and helpful service and they dealt with the insurance company for me More

by LuzMRdz1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chastang
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2026

Every thing was perfect. The service was good. The products used were appropriate. The people were professional and courteous . More

by lshort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chastang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris was on the ball The whole time
October 25, 2026

Not really a lot to say. It was an oil change. No tire rotation . I was alerted at the condition of the engine air filter. However, since I'm doing $ 750,000 in business with More

by OLTEXBOOTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 28, 2026 -

Chastang Ford responded

Thank you for the 5-star review! We appreciate you choosing Chastang Ford for your truck's oil change and maintenance. We're glad our service team kept you informed about your vehicle's condition. We look forward to assisting you with your future Ford service needs!

October 20, 2026

Great customer service. Very helpful and clear communication. No surprises and went above and beyond to make sure all was good. More

by marion
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
Oct 28, 2026 -

Chastang Ford responded

Thank you for the 5-star review! We're glad our Chastang Ford team provided clear communication, excellent customer service, and a hassle-free experience. We appreciate your trust and look forward to serving you again!

October 18, 2026

Issac was professional courteous and understanding. Prices were below the automotive competitors. Work Completed in a timely manner with quality craftsmanship. Thank you. More

by jeremyleal
Recommend Dealer
Yes
Employees Worked With
Issac
Oct 19, 2026 -

Chastang Ford responded

We appreciate your kind words! It's great to hear Isaac made your service experience a positive one and that our team completed the work efficiently and with care. Thank you for trusting Chastang Ford with your vehicle!

October 15, 2026

Excellent customer service. Chastang cares about their customers and it shows. I will not take my car anywhere else. More

by dorncameron1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hodges for repairs and idk for the oil change. Both were excellent experiences.
Oct 19, 2026 -

Chastang Ford responded

Thank you for the wonderful review! We're thrilled to know our commitment to customer care has earned your trust and loyalty. We appreciate you choosing Chastang Ford for your automotive service needs!

October 14, 2026

Prompt, attentive. A pleasure to deal with Everything was done on schedule and communication was great More

by TEXANS72
Recommend Dealer
Yes
Employees Worked With
Isaac and Chris
Oct 19, 2026 -

Chastang Ford responded

Thank you for sharing your experience! We're happy everything was completed on schedule and our team made your service visit smooth and enjoyable. We look forward to serving you again!

October 09, 2026

Love the sales department. Every was kind, honest, and focused on getting what the customer wanted. This is my second truck I purchased from them More

by Hggg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chastang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2026 -

Chastang Ford responded

There's no greater compliment than a returning customer! We're so glad our team made your second truck purchase another great experience. Thank you for your loyalty and for being part of the Chastang Ford family!

October 08, 2026

Love Chastang The service team at Chastang Ford always treats me like family, making every truck maintenance visit quick, honest, and completely hassle-free. More

by stephen79
Recommend Dealer
Yes
Employees Worked With
Clinton
Oct 19, 2026 -

Chastang Ford responded

Thank you for your loyalty and kind words! We're glad our Chastang Ford service team continues to make your truck maintenance visits quick, honest, and hassle-free. We appreciate being your trusted Ford service center in Houston!

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