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Chastang Ford
Houston, TX
320 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 320 reviews
November 25, 2025
Manny did a fantastic job on ensuring he found the right vehicles for us. He took the extra time and focused on customer service and satisfaction. Gerardo in finance made the process seamless and was inter vehicles for us. He took the extra time and focused on customer service and satisfaction. Gerardo in finance made the process seamless and was interested in establishing a long term relationship and not in simply completing a transaction. Would definitely recommend Chastang as a transparent dealer interested in gaining customers for the long term. More
by dan@rowsey.us
Verified Customer
November 22, 2025
Great service, helpful & knowledgeable. I was planning to add on an extended warranty. The service dept could not assist in this but they quickly directed to whom I’d need to speak with. I was planning to add on an extended warranty. The service dept could not assist in this but they quickly directed to whom I’d need to speak with. They completed my maintenance work while I worked with front office. Scheduling was easy as well. More
by Mharwell01
Employees Worked With
November 17, 2025
The staff is always courteous and knowledgeable. My vehicle is usually completed under the estimated time they give. Highly recommend. My vehicle is usually completed under the estimated time they give. Highly recommend. More
by Karabinas
November 16, 2025
Chastang ford had a very clean waiting area stocked with drinks and snacks and quick place to get the service needed for my truck I was in and out in no time for my first time experience getting my truck se drinks and snacks and quick place to get the service needed for my truck I was in and out in no time for my first time experience getting my truck serviced it was a very good impression would definitely e going back. More
by francisco
Employees Worked With
Chris Hodges
November 11, 2025
Price gauging. Quoted me 14.5 hours of labor for something that takes less than 2. I had quotes from two other ford dealers and two independent. All quoted less tha Quoted me 14.5 hours of labor for something that takes less than 2. I had quotes from two other ford dealers and two independent. All quoted less than 2 hours labor. Scam artists. More
by Joseph73
November 03, 2025
Awesome costumer service and perfect timing As soon as you walk in . They treat you good and they star working on your vehicle as soon as you get there. Great service and perfect timing you walk in . They treat you good and they star working on your vehicle as soon as you get there. Great service and perfect timing More
by CASTILLO_ALE92
Employees Worked With
Isaac zimmerman
