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Chastang Ford

Houston, TX

4.8
309 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 309 reviews

October 28, 2025

We’ve been getting our trucks serviced there for years, they have always been honest with us. More

by SANCHEZ_SANCHEZFENCECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2025

Great friendly service They always take good care of mybvrhicles No hassles or games ?? More

by big ed
Recommend Dealer
Yes
Employees Worked With
Isaac
October 25, 2025

The service department has always been friendly and very knowledgeable towards my vehicle also fast with their service More

by leerogelio337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2025

Customer service was professional and service was completed in a timely manner, in and out on my lunch hour. More

by jencamp62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2025

Service is always good and completed in a timely manner. Service writer is always very considerate. More

by cdhatlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
October 21, 2025

Great customer service. Staff is super nice, friendly and attentive. We love the service staff More

by agalvan102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2025

The lady that helped me was very thorough, informative and caring. Her customer service was impeccable. I would recommend anyone that is looking for top of line service to go there. More

by LAWREN0295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Chastang Ford responded

Thank you so much for your kind words. We're thrilled to hear that you had such a positive experience. We appreciate your recommendation and look forward to serving you again in the future!

October 17, 2025

Easy to make a deal with. Also very nice and efficient. I like the way I was treated by the salesmen. More

by SANCHEZRUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geraldo Gonzales, Natalie, Nestor
Oct 21, 2025 -

Chastang Ford responded

Thank you for the great feedback! We're happy to hear the process was easy and that our team treated you well. We appreciate your support and hope to work with you again in the future!

October 16, 2025

They did a great job on servicing my vehicle they were courteous and professional and got it done in a timely manner More

by cchatmon14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Chastang Ford responded

We're glad our team was courteous, professional, and efficient in servicing your vehicle. We appreciate your trust and hope to assist you again soon!

Oct 21, 2025 -

Chastang Ford responded

Thanks for sharing! Providing courteous and efficient service is important to us, and we’re happy you had a positive experience.

October 15, 2025

The young lady and gentleman that helped me was extremely nice and helpful. Great smile, great service. Timely, called to inform me service was completed. Made sure I had a ride. Awesome job guys!!! More

by MCASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Chastang Ford responded

We're glad our team took great care of you and made the process easy and convenient. We truly appreciate your feedback!

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