Chase Chevrolet Co., Inc. - Service Center

Went in with a check engine light got a few items replaced under warranty but check engine light came on again. Issue was not fixed, bad experience, technicians are not well trained to fix issues. replaced under warranty but check engine light came on again. Issue was not fixed, bad experience, technicians are not well trained to fix issues. More

It was good I just they would have reset my oil life meter No sticker was added to window to show when oil change was done meter No sticker was added to window to show when oil change was done More

Very fast and accommodating. Fast results. Took my truck in with an issue and Hector jumped right on it and got it done in a few hours. Fast results. Took my truck in with an issue and Hector jumped right on it and got it done in a few hours. More

I was told my vehicle would be completed within two days, but it's was there nearly a week. I completely understand that issues happen, parts may not be in stock, technicians has family issues, but I was not but it's was there nearly a week. I completely understand that issues happen, parts may not be in stock, technicians has family issues, but I was not kept in the loop about what was going on with my car. I called multiple times and just kept getting voicemail. I had to call the office to have him paged on one occasion. My mother also called on one occasion and spoke to the office about the poor communication we were receiving. More

What I like the most is the communication between the staff and me about my car. They always finish the work on time. They are very friendly and kinde staff and me about my car. They always finish the work on time. They are very friendly and kinde More

Good My first name was spelled wrong. But everything else was good. Good job ?? But everything else was good. Good job ?? More

I just called and made an appointment easy peasy, then showed up, and they got me all taken care of. showed up, and they got me all taken care of. More

Just seemed to take long. I know they were busy but 3 hours was long. also when I bought my truck. Due to chip shortage, i was told just need to add chip when available. While I know they were busy but 3 hours was long. also when I bought my truck. Due to chip shortage, i was told just need to add chip when available. While waiting I talked to service depth. they said GM has not come out with upgrade kit. I'm not clear on that answer. More

I was not given a reason why my vehicle had leaked over 2 qts of my engine oil. I have gotten all my services at Chase dealership and was just told I would have to pay for an oil change regardless without gi qts of my engine oil. I have gotten all my services at Chase dealership and was just told I would have to pay for an oil change regardless without given a reason why my engine oil leaked. I believe I should have not had to pay for my oil change due to the reason why my vehicle leaked the oil was because of my prior service which I had gotten there at Chase Chevrolet. More

Long time customer. Most times repairs are spot on. Would like to see better communication between parties (service writer to customer, service writer to tech, etc). I a Most times repairs are spot on. Would like to see better communication between parties (service writer to customer, service writer to tech, etc). I am considering other repair shop options to save money. Understand costs are higher across the board but would like to see some effort to make costs more affordable to the customer. More