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Charlie's Toyota

Augusta, ME

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rated
228 Reviews

451 Western Ave.

Augusta, ME

04330

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228 Reviews of Charlie's Toyota

May 17, 2024

A Camry. We just purchased our first new Toyota there. We did almost every detail of the sale online. We stopped in a few mornings later, test drove the car, More

by tessorjim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Several
August 08, 2023

Over-priced services. Replaces coolant hoses (hose clamps) at $125/hr. It’s not rocket science. More

by Vetpathdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Center
June 29, 2022

Been there three times. Staff are smarmy and condescending. No follow through either. Wont go back More

by Caroltreacy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lease manager and sales
April 15, 2019

Charlie’s Toyota I just purchased my 5th Toyota and this was by far the easiest car buying process ever. Sam was very helpful with the internet information, Matt wa More

by Lainib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Matt, Sean
April 09, 2019

Ease of purchasing a vehicle at Charlies Toyota in Augusta Buying a new vehicle has come along way in the last ten years. With the assistance of the internet, you can view a dealers inventory and request an e More

by walk321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahit, Troy, Rick and Chris who went beyond assisting in answering all our questions.
April 04, 2019

Great Place to Buy a Car The folks at Charlie’s found me the exact car I wanted. They found us the best interest rate and as many discounts as possible. The salesman made sure More

by Djb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris St. Pierre, Nick Chabot
March 20, 2019

it was a great experience very polite personel very deserving sales people polite and easy to deal with would certainly return there for further sales Making the sale easy and More

by bren7439
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy L Poulin
February 16, 2019

no stress sale Matt, our salesman was not your typical car salesman. He was very knowlegale and personable. I had a payment and term in mind when I arrived at the More

by aland linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
February 11, 2019

Dedicated and accomodating We were set on a 2018 Prius Prime, and had tried to make a purchase at a closer dealership, but they were unable to match the deal we were offered by More

by Jai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Saunders, Sean Lilly, Tim Poulin
February 09, 2019

Excellent Experience . We were very pleased with everyone at Charlie’s . Our salesperson, Kurt, was excellent in explaining everything on the vehicle and all the new technol More

by Muriel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt MacKenzie.
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