Charlie's Motor Mall

Have a recall on my 2020 Camaro. I called to make a appointment to have it done. Was told only do it at 7:30 or 1:00 which does not work with my schedule. At this point I asked to sp I called to make a appointment to have it done. Was told only do it at 7:30 or 1:00 which does not work with my schedule. At this point I asked to speak to the service manager and was on hold for 15 min and finally hung up.I thought the whole idea behind service was to work with your customer not here. This is the second time could not even get first oil change done because couldn't get a appointment time that works for my schedule. Also guess they don't care about the safety of their customers and family. More

I have no complaints, work was done in a timely manner, questions were answered, and personal were courteous! questions were answered, and personal were courteous! More

Excellent people to deal with. They do exactly as they say they will do and then some. They do exactly as they say they will do and then some. More

At Charlie jeep the service was awesome. . the service advisor said my work would complete in one hour and it was. They even repaired my tire with a nail in it. . the service advisor said my work would complete in one hour and it was. They even repaired my tire with a nail in it. More

We have had ver good luck with all our matenance such as oil changes. Everyone is always super nice and friendly. The only thing i would change is there is usually a bit of a wait from time of calling for oil changes. Everyone is always super nice and friendly. The only thing i would change is there is usually a bit of a wait from time of calling for appointment until getting it in. More

We worked with Anthony L at Charlie’s Mitsubishi. He was friendly, knowledgeable, respectful and cordial. He was friendly, knowledgeable, respectful and cordial. More

Very friendly and welcoming dealership. No pressure, vast inventory. Anthony LaVersa ((sales) is extremely helpful. Very personable, knowledgeable and accommodating. He went the extra mile No pressure, vast inventory. Anthony LaVersa ((sales) is extremely helpful. Very personable, knowledgeable and accommodating. He went the extra mile to understand our goals and made us feel extremely comfortable throughout the whole process. Jamie and Randy, (finance) are well versed in customer service and understanding of our needs. More

The salesman was outstanding as well as the management team. We felt that we were treated fairly and we love our new Jeep! team. We felt that we were treated fairly and we love our new Jeep! More

We had the experience of working with Cody Martin again @ Charlie's. This man does an outstanding job with customer service.. My wife & I arrived at Charlie's after a very poor experience with another deale Charlie's. This man does an outstanding job with customer service.. My wife & I arrived at Charlie's after a very poor experience with another dealership. We explained what we were looking for and he took us with a Charlie's vehicle to each Charlie's dealership so that we could veiw several vehicles that were good prospects. They even had one that was in on trade that we really thought was the right fit for us. . We told Cody when it was ready we would like a text message so we could view and test drive. On our way home after a full day of 3/4 ton truck shopping . We looked each other and said why did we go anywhere else Charlie's always treats us well and has a good selection. Thank U ! Cody Martin :) More

Our visit was a comfortable & relaxing visit. Max was excellent with information, hospitality & getting it done Max was excellent with information, hospitality & getting it done More