Charlie's Kia
Augusta, ME
16 Reviews of Charlie's Kia
Going Above and Beyond! I want to take this opportunity to Thank Charlies Kia and specifically Gary and Mark for going above and beyond the call of duty for me. I have purch I want to take this opportunity to Thank Charlies Kia and specifically Gary and Mark for going above and beyond the call of duty for me. I have purchased several vehicles from Charlies for myself and also for the business I work for and each time I visit, the experience gets better and better. Not only have they exceeded pricing, but they make it a fun experience. If they do not have what you want, they get it. They stay late, come in early and let you know that they want you to be happy. They know the Kia product and make sure you know it before you leave. If I have any questions, they have the answers. Thanks Gary and Mark! A Happy Customer who will be back for many years to come! More
Great dealership! Great service! I have purchased a number of vehicles through Charlie's family of dealerships and they have always showcased professional and top notch sales and serv I have purchased a number of vehicles through Charlie's family of dealerships and they have always showcased professional and top notch sales and service! I would highly recommend them for your next vehicle purchase. More
I couldn't be more pleased with this car buying experience. I am nine months pregnant and my husband and I were looking for a pre-owned, safe, affordable vehicle. We ended up finding the car we wa experience. I am nine months pregnant and my husband and I were looking for a pre-owned, safe, affordable vehicle. We ended up finding the car we wanted - a 2011 Kia Soul - but the price was a bit higher than we were comfortable spending. Unfortunately this dealership is over an hour away and we didn't want to risk being so far away from my doctor unless we were definitely purchasing. I was able to do everything, from asking questions to negotiating the price, via email. In a matter of two days, we were driving to Augusta to test drive the vehicle, sign the paperwork, and take our new Soul home. Including the time it took to test drive, we were in and out in just under 50 minutes even though they were extremely busy that morning. The experience is exactly what we hoped it would be and we will be looking to buy from Charlie's Kia again for our next vehicle before we go anywhere else. More
I did not go in to this dealership ready to buy a vehicle. I was not interested in a Kia at all. I have a Chevy Equinox that I LOVE But was interested in something a little more gas friendly since I vehicle. I was not interested in a Kia at all. I have a Chevy Equinox that I LOVE But was interested in something a little more gas friendly since I do not see gas prices going down anytime soon. But I LOVED my SUV, so I figured I wouldnt find anything comparable. But I saw a Kia Optima online that caught my eye. So I thought I would see about test driving it. I was immediately greeted with a hello and a smile, even though they were busy. I was okay with waiting since they were immediately so friendly. They had no problem with me test driving the Optima that I had shown interest in. I took it out for a drive and my 11 year old and I knew immediately we wanted that car. But of course I wouldn't let the salesmen know that. I decided on the spot I wanted that car. The process of trading in my vehicle and purchasing this new one was SO simple. There was no problems, no questions, no anything. They were easy to work with, the process went smooth, and very quickly. My 11 year old even mentioned that he didn't even have a chance to get bored because it was so easy. About 45 minutes later, I walked out with a new vehicle, a new warranty and a smile on my face. I am never spontaneous like that, I am so glad I decided to be that one time. I love my Kia Optima and I know it was a good decision. Great dealership to work with and a great salesmen! More
No pressure at this dealership. ONLY was interested in helping me find what I wanted. Friendly, helpful and overall GREAT experience !!! Will ALWAYS go here from now on~ Tracy Dawes helping me find what I wanted. Friendly, helpful and overall GREAT experience !!! Will ALWAYS go here from now on~ Tracy Dawes More
I called last week and spoke to Gary who was very pleasant and helpful and I made an appointment to see him that Saturday. When I got there he had the car outside warmed up and waiting for me. Afte pleasant and helpful and I made an appointment to see him that Saturday. When I got there he had the car outside warmed up and waiting for me. After the test drive, I was introduced to the sales manager Mark. He gave they the prices directly. I liked not having that middleman. After we agreed on the price I finished all my paper with Lance, who took his time and explained everything to me. I couldn't be more happy with my new Kia and the service I received. I would recommend them to everyone. More